IT Support - Microsoft 365 Administration

Experience; Doha; On-site; QAR 60,000 - 90,000; Full time

Job summary

Experience is seeking an IT Support Engineer in Qatar to provide Microsoft 365 administration, AD, Intune, and Windows 11 support for our operations. The role requires 4 years' experience in help desk or desktop support, and fluency in Arabic and English.

You will handle user access, configuration, and basic networking tasks, and contribute to ticketing and SLA-driven support. The ideal candidate will have a diploma or bachelor’s in IT, strong communication, and a proactive, team-oriented

Qualifications

• Diploma or Bachelor's Degree in Information Technology, Computer Science, or related field.
• 4 years of experience in IT Help Desk, Service Desk, or Desktop Support roles.
• Experience supporting Microsoft 365 environments.
• Knowledge of Active Directory and Microsoft Intune.
• Basic understanding of networking concepts (TCP/IP, DNS, DHCP, LAN/WAN, Wi-Fi).
• Experience with Windows 11 administration and troubleshooting.

Skills

Windows 11 Support

Network Troubleshooting

Printer Management

Backup Monitoring

User Access Management

Documentation

English & Arabic communication

Education

Diploma or Bachelor's Degree in IT/CS

Tools

Microsoft 365 Administration

Active Directory

Microsoft Intune

Exchange Online

Windows 11

Job description

IT Support - Microsoft 365 Administration

Industry Information Technology and Services

We are currently looking for IT Support Engineer for our Qatar operations

Desired Candidate Profile

Required Qualifications

Diploma or Bachelor's Degree in Information Technology, Computer Science, or related field.
4 years of experience in IT Help Desk, Service Desk, or Desktop Support roles.
Experience supporting Microsoft 365 environments.
Knowledge of Active Directory and Microsoft Intune.
Basic understanding of networking concepts (TCP/IP, DNS, DHCP, LAN/WAN, Wi-Fi).
Experience with Windows 11 administration and troubleshooting.

Technical Skills

• Microsoft 365 Administration
• Active Directory Users & Computers
• Windows 11 Support
• Endpoint Patching & Updates
• Microsoft Exchange Online
• Network and Wi-Fi Troubleshooting
• Printer Management Systems
• Backup Monitoring and Recovery
• User Access Management
• Computer Account Management
• IT Asset Management

Language Requirements

Fluent in Arabic and English (spoken and written).

Preferred Skills

• Knowledge of Microsoft Defender and security best practices.
• Microsoft Certified: Modern Desktop Administrator or equivalent.
• Experience with access control systems and card management solutions.
• Experience with ticketing systems and SLA-driven support environments.
• Excellent communication and customer service skills.
• Strong troubleshooting and analytical abilities.
• Ability to prioritize and manage multiple support requests.
• Team-oriented with a proactive approach to problem-solving.
• Strong documentation and organizational skills.

Experience Level: Mid-Level (4-6 years)
Languages: Arabic & English (Mandatory)
Joining time frame: Immediate

VAM SYSTEMS is aBusiness Consulting, IT Solutions and Services company with operations inUAE, Qatar, Bahrain, USA, Australia, Singapore ...