IT Support Engineer | Groupimar | Doha, Qatar

Groupimar; Doha; On-site; QAR 90,000 - 140,000; Full time

Job summary

Groupimar is seeking an experienced IT Support Engineer in Doha, Qatar, to own day-to-day IT operations across office and construction site environments. You will administer servers, manage networks, and configure enterprise firewalls and VPNs to ensure uptime and security compliance.

Collaboration with project managers and corporate IT teams is essential to deliver reliable technology services in a fast-paced site environment.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related technical field.
• Minimum 5+ years of professional IT support experience with strong infrastructure and networking.
• Hands-on server administration, enterprise networking, and cybersecurity expertise.
• Experience configuring enterprise firewalls, VPNs, and advanced routing/switching.
• Proven experience supporting construction or multi-site project environments.
• Excellent troubleshooting, problem-solving, and customer-facing communication skills.

Responsibilities

• Provide day-to-day IT technical support for office and construction site users.
• Install, configure, maintain, and upgrade hardware, software, servers, and network infrastructure.
• Troubleshoot system, network, hardware, and application issues to minimize downtime.
• Administer user accounts, email systems, Active Directory, and access controls.
• Configure, monitor, and troubleshoot LAN/WAN networks, VLANs, switches, and routers.
• Implement and maintain firewall security policies and VPNs for secure connectivity.
• Support ERP systems and project management tools used on-site and in corporate settings.
• Maintain IT asset inventories and cybersecurity compliance audits.
• Provide independent onsite technical support across multi-site environments.

Skills

IT support

Networking

Server administration

Troubleshooting

Customer communication

Education

Bachelor's degree in IT/CS

Tools

Fortinet

Cisco

Palo Alto

Active Directory

VPN technologies

Job description

Position Summary

Groupimar is seeking an experienced, highly technical, and accomplished IT Support Engineer with a strong background in corporate IT infrastructure and construction project environments to join our team on a full‑time basis in Doha, Qatar. In this specialized infrastructure and technical support role, you will spearhead providing day-to-day IT support, administering server infrastructure, configuring enterprise firewalls and VPNs, and managing local area networks across office and site locations. You will work closely with project managers, construction supervisors, and corporate IT teams to ensure robust technology uptime and security compliance. Ideal candidates bring a robust academic degree in information technology, deep practical mastery of networking and server administration, professional certifications (CCNA/CCNP), and immediate availability for deployment in Doha.

Detailed Job Description

As an IT Support Engineer at Groupimar in Doha, Qatar, you will take full ownership of installing, configuring, maintaining, and troubleshooting office and construction site IT infrastructure. Your day-to-day responsibilities encompass managing server environments, administering user accounts and access controls, troubleshooting LAN/WAN networks, VLANs, switches, and routers, and configuring enterprise firewalls (Fortinet, Cisco, Palo Alto). You will set up secure site-to-site and remote access VPNs, support ERP systems and project management tools, maintain comprehensive IT asset inventories, and enforce strict cybersecurity compliance. Working in a fast-paced construction technology environment in Doha, you will drive infrastructure stability and end‑user support excellence.

Key Responsibilities

• Provide comprehensive day-to-day IT technical support for office and construction site users across corporate and project locations.
• Install, configure, maintain, and upgrade hardware, software, servers, and network infrastructure systems.
• Troubleshoot system, network, hardware, and application issues efficiently to minimize operational downtime.
• Administer user accounts, email systems, Active Directory, and enterprise access controls.
• Configure, monitor, and troubleshoot LAN/WAN networks, VLANs, managed switches, and enterprise routers.
• Implement, configure, and maintain enterprise firewall security policies (Fortinet, Cisco, Palo Alto, or equivalent).
• Set up, secure, and manage site-to-site and remote access VPN tunnels for secure branch connectivity.
• Support corporate ERP systems, project management tools, and construction-specific enterprise applications.
• Maintain rigorous IT documentation, hardware/software asset inventories, and cybersecurity compliance audits.
• Provide independent, onsite technical support and emergency troubleshooting when required across multi-site project environments.

Required Qualifications & Skills

• Bachelor's degree in Information Technology, Computer Science, or a related technical field.
• Minimum 5+ years of professional experience in IT support with strong infrastructure and networking exposure.
• Deep hands-on technical proficiency in server administration, enterprise networking, and cybersecurity.
• Strong, practical knowledge of firewall configurations, VPNs, advanced routing, and switching protocols.
• Proven experience supporting construction, engineering, or multi-site project environments.
• Excellent troubleshooting capabilities, independent problem-solving aptitude, and customer-centric communication skills.
• Professional availability for full-time employment in Doha, Qatar.

Nice-to-Have Skills

• Professional networking certifications such as Cisco Certified Network Associate (CCNA) or Cisco Certified Network Professional (CCNP).
• Additional certifications in cybersecurity, firewall administration (Fortinet NSE, PCNSA), or Microsoft system administration.
• Prior working experience with construction-specific software platforms and ERP system maintenance.
• Advanced background in endpoint security, backup management, and disaster recovery execution.
• Bilingual proficiency in English and Arabic.

Application Information

• Recruiter: Groupimar Human Resources Team
• Contact Name: Groupimar Recruitment Manager
• Email: [e-mail]
• Phone: Unspecified
• Application URL: Unspecified
• Salary/Rate: Competitive and commensurate with experience
• Deadline: Open until filled
• Notice Period: Immediate to short notice preferred
• Contract Duration: Permanent / Full-Time (Doha, Qatar)

Recruitment Pro Tip

When applying for IT infrastructure roles in construction environments, ensure your resume explicitly highlights your hands-on firewall/VPN configuration experience and multi-site support background.