Workplace Engineer | Q-Soft | Qatar

Q-Soft; Qatar; On-site; QAR 180,000 - 280,000; Full time

Job summary

Q-Soft in Qatar is seeking a Workplace Engineer to own and optimize on-site IT infrastructure, end-user support, and collaboration platforms within enterprise environments.

You will manage Windows Server, Active Directory, Group Policy, and Microsoft 365, while enforcing information security policies and coordinating with cybersecurity teams.

Arabic nationality is mandatory and immediate availability for on-site work in Doha is required.

Qualifications

• Bachelor's degree in CS/IT/CE or related technical discipline.
• 3+ years of progressive IT infrastructure support, systems administration, or workplace engineering.
• Hands-on Windows Server administration, Active Directory, and Group Policy.
• Core networking fundamentals: TCP/IP, DNS, DHCP.
• Deep experience with Microsoft 365 and collaboration suites.
• Strong information security policy understanding and incident management.
• Excellent analytical, troubleshooting, documentation, and communication skills.
• Arabic nationality and immediate on-site availability in Qatar.

Responsibilities

• Design, deploy, maintain, and troubleshoot workplace IT infrastructure, networks, servers, and collaboration platforms.
• Provide end-user technical support and resolve complex hardware/software issues.
• Manage user accounts, AD domains, and Group Policies with RBAC considerations.
• Monitor performance, network reliability, and endpoint security posture.
• Maintain documentation, runbooks, assets, and provide user training.
• Ensure compliance with information security policies and participate in incident response.
• Coordinate with vendors and regional IT teams for hardware upgrades and replacements.

Skills

Windows Server

Active Directory

Group Policy

Networking basics

Microsoft 365

Security policies

Incident management

End-user support

Education

Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or related technical discipline

Tools

Intune

SCCM

Jamf

ServiceNow

Jira Service Management

Zendesk

Job description

Position Summary

Driving resilient IT infrastructure and exceptional end-user support across enterprise environments, Q-Soft is actively recruiting a skilled Workplace Engineer on behalf of a premier client in Qatar. In this vital on-site role, you will architect, maintain, and troubleshoot core workplace IT systems, Windows Server infrastructures, Active Directory domains, and collaboration platforms. Bringing hands‑on systems administration expertise, robust networking fundamentals, and strict adherence to information security policies, you will empower corporate end-users with seamless technical operations. This exciting career opportunity offers competitive remuneration, immediate joining visibility, and exceptional professional growth within a leading technology solutions enterprise in Doha.

Detailed Job Description

A Workplace Engineer supporting Q-Soft in Qatar, you will take full operational, tactical, and technical ownership of workplace IT infrastructure, endpoint support, and systems administration. Your day-to-day responsibilities include designing, deploying, maintaining, and troubleshooting office networks, servers, software systems, and Microsoft 365 collaboration platforms, managing user accounts, access permissions, and Active Directory domains, and providing Tier-2/Tier-3 end-user technical support. You will monitor operational performance, maintain comprehensive technical documentation, enforce information security policies, and collaborate directly with cybersecurity teams during incident response. Furthermore, you will manage application requirements.

Key Responsibilities

• Design, deploy, maintain, and troubleshoot workplace IT infrastructure, corporate networks, servers, and collaboration platforms.
• Provide comprehensive technical support to end-users, swiftly resolving complex hardware, software, and system failures.
• Manage enterprise user accounts, Group Policies, Active Directory domains, and role‑based access permissions.
• Monitor system performance, network reliability, operational efficiency, and endpoint security posture.
• Maintain rigorous technical documentation, system runbooks, asset inventories, and provide end-user training.
• Ensure strict compliance with corporate information security policies, data privacy standards, and IT procedures.
• Support the Information Security and incident response teams during cybersecurity investigations and remediation.
• Coordinate with vendor support and regional IT management to execute hardware replacements and system upgrades.

Required Qualifications & Skills

• Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related technical discipline.
• Minimum of 3+ years of progressive professional experience in IT infrastructure support, systems administration, or workplace engineering.
• Strong, demonstrable hands‑on professional expertise in Windows Server administration, Active Directory, and Group Policy.
• Comprehensive working knowledge and practical proficiency in core networking fundamentals, including TCP/IP, DNS, and DHCP.
• Deep practical experience managing user accounts, access permissions, and Microsoft 365 collaboration suites.
• Solid practical understanding of information security policies, endpoint hardening, and IT incident management lifecycles.
• Exceptional analytical, troubleshooting, documentation, and interpersonal communication capabilities.
• Mandatory Arabic Nationality (as per client requirement) and immediate availability for on‑site operations in Qatar.

Nice-to-Have Skills

• Professional IT certifications such as Microsoft Certified: Windows Server Hybrid Administrator Associate or CompTIA Server+.
• Prior professional working experience in top‑tier multinational corporations, financial institutions, or enterprise IT service providers.
• Hands‑on familiarity with enterprise endpoint management tools (Intune, SCCM, Jamf) and cloud backup solutions.
• Experience utilizing enterprise IT service management ticketing platforms such as ServiceNow, Jira Service Management, or Zendesk.
• Exposure to agile IT service management frameworks and cybersecurity compliance frameworks (ISO 27001).

Application Information

• Salary/Rate: Market Competitive / Enterprise Qatar IT Package
• Deadline: Open until filled (Urgent Qatar On-Site Opening)
• Notice Period: Immediate / Short Notice Preferred
• Contract Duration: Permanent / Full-Time On-Site Engagement (Qatar)

Recruitment Pro Tip

When applying for this Workplace Engineer position through Q-Soft, ensure your resume explicitly highlights your Active Directory, Windows Server, and networking portfolio, confirms your Arabic nationality status, and emphasizes your immediate availability for on-site work in Qatar.