IPTV & Master Clock System Engineer

Madre Integrated Engineering; Doha; On-site; QAR 180,000 - 300,000; Full time

Job summary

Madre Integrated Engineering in Doha is seeking a senior diagnostics specialist to support IPTV, AV systems, and time-distribution networks across enterprise installations.

You will analyze incidents, coordinate with OEMs, maintain clock distribution, and contribute to configuration and documentation efforts while ensuring high availability of IPTV and signage infrastructure.

Qualifications

• Minimum 4 years of hands-on experience with relevant systems in a comparable environment.
• VITEC and Mobatime product training, or equivalent.

Responsibilities

• Perform root-cause analysis for major incidents and implement permanent fixes.
• Manage OEM back-to-back support cases within the applicable ticketing and SLA framework.
• Manage system configurations, firmware, software maintenance, manufacturer releases, and upgrades.
• Maintain technical design documents, SOPs, and knowledge-base information.
• Provide technical assessments to the Change Advisory Board for system changes.
• Maintain IPTV encoders, servers, endpoints, displays/signage, and related infrastructure.
• Maintain master-clock distribution systems and ensure accurate synchronization across connected systems.

Skills

IPTV systems

Master clock distribution

Diagnostics

OEM coordination

Documentation

Tools

None

Job description

Madre Integrated Engineering | Full time

Provide advanced diagnostics at system, application, and infrastructure levels.

• Perform root-cause analysis for major and recurring incidents and implement permanent fixes.


• Manage OEM back-to-back support cases within the applicable ticketing and SLA framework.


• Manage system configurations, firmware, software maintenance, manufacturer releases, and upgrades.


• Maintain technical design documents, SOPs, and knowledge-base information.


• Provide technical assessments to the Change Advisory Board for system changes.


• Maintain IPTV encoders, servers, endpoints, displays/signage, and related infrastructure.


• Maintain master-clock distribution systems and ensure accurate synchronization across connected systems.

Requirements

Minimum 4 years of hands-on experience with relevant systems in a comparable environment.

VITEC and Mobatime product training, or equivalent.

• Strong experience with IPTV, AV systems, and time-distribution/master-clock systems.


• Strong knowledge of IPTV distribution architecture, encoders, servers, endpoints, and signage systems.


• Knowledge of master/slave clock distribution and synchronization and strong diagnostic and root-cause-analysis skills.


• Experience coordinating with OEMs and managing escalations.


• Strong documentation and technical mentoring capability.