Hotel Reservation Supervisor

Qatar Foundation; Doha; On-site; QAR 100,000 - 160,000; Full time

Job summary

Qatar Foundation seeks a procurement specialist focused on hotel and events. You will manage reservations, RFQs, and PO support, while governing BPA terms and ensuring best-value vendor delivery. Strong stakeholder management and analytics are required.

2-5 years in hotel/events procurement with MS Office and Fusion ERP experience will be essential, with Arabic proficiency considered an advantage. This on-site role demands robust negotiation and reporting skills.

Qualifications

• Bachelor in Hospitality/Hotel/Tourism/Business or related field.
• Masters or professional membership preferred.
• 2-5 years of relevant full-time work experience in hotel/events procurement or reservations management.

Responsibilities

• Operate end-to-end reservations and events facilitation desk.
• Scoping RFQs, PO support, and lead-time management.
• Vendor performance reviews and ensuring best value and on-time delivery.

Skills

Vendor management

Analytics/MIS

Written reports

Stakeholder management

Arabic advantage

Education

Bachelor in Hospitality/Hotel/Tourism/Business

Masters or professional membership preferred

Tools

MS Office

ERP (Fusion)

Job description

Operate the end-to-end reservations and events facilitation desk scoping RFQs PO support in Fusion lead-time management exception routing to PD DOA Govern preferred-hotel usage venue priority track exceptions approvals Run vendor performance reviews rate adherence availability SLAs guest feedback and drive savings benefits realization against BPA terms Maintain an annual demand cost forecast publish monthly MIS lead times fills savings NPS exception log Ensure risk audit readiness document trails policy controls 500k thresholds when outside BPAs data accuracy Manage vendor relationships with hotel and venue portfolios across Qatar to always ensure best value for the organization and on time delivery of services irrespective of exigencies or black out dates Provide consultation and guidance to PD service acquisition team for any PRs within their purview relating to hotel specific requirements Other reasonable tasks as assigned by supervisor

Bachelors in Hospitality/Hotel/Tourism/Business; Masters or professional membership preferred.

2-5 years of relevant full-time work experience in hotel/events procurement or reservations management with BPA governance and stakeholder management.

Strong commercial acumen, analytics/MIS, and vendor management; systems: MS Office, ERP (Fusion). Excellent writing skills with the ability to draft and edit a variety of written reports and communications and to articulate ideas clearly and concisely; Arabic proficiency is an advantage Proficiency in MS Office applications