Hotel Operations Leader: Guest Experience & Profit

St. Regis; Doha; On-site; QAR 800,000 - 1,200,000; Full time

Job summary

The St. Regis Doha is seeking a strategic and hands-on General Manager to lead property operations and act as GM in their absence.

You will oversee Front Office, F&B, Retail, Recreation, Housekeeping, Security, Engineering and Events, ensuring service excellence and brand adherence while driving revenue and profit. As a member of the Executive Committee, you will shape property-wide strategies, manage department heads, and deliver outcomes aligned with brand standards and guest expectations at a

Qualifications

• Experience leading hotel operations across multiple departments.
• Strong financial acumen and KPI mindset for revenue growth.
• Proven leadership and change-management capabilities in luxury hospitality.

Responsibilities

• Oversee Front Office, Food & Beverage, Housekeeping, Engineering and Support services to ensure guest satisfaction and brand standards.
• Partner with Executive Committee to implement operational strategy and brand initiatives.
• Monitor budgets, control costs and optimize profitability while maintaining guest and employee satisfaction.
• leadership of HR processes including hiring, performance reviews, and staff development.

Skills

Executive leadership

Operational management

Budgeting & P&L

Strategic planning

Education

Bachelor's degree in Business Administration, Hotel and Restaurant Management

2-year degree in related field

Job description

The St. Regis Doha is seeking a strategic and hands-on General Manager to lead property operations and act as GM in their absence.

You will oversee Front Office, F&B, Retail, Recreation, Housekeeping, Security, Engineering and Events, ensuring service excellence and brand adherence while driving revenue and profit. As a member of the Executive Committee, you will shape property-wide strategies, manage department heads, and deliver outcomes aligned with brand standards and guest expectations at a