Hotel Housekeeping Lead - Rooms & Public Areas

Wyndham Hotels & Resorts EMEA; Doha; On-site; QAR 60,000 - 90,000; Full time

Job summary

Wyndham Hotels & Resorts EMEA is hiring a Housekeeping Supervisor to lead daily housekeeping and public area tasks in a hotel setting. You will inspect rooms, assign schedules, train staff, and ensure safety and cleanliness standards across all areas.

The role involves coordinating with Front Office on room status and maintaining equipment, while monitoring productivity and service quality to meet Wyndham standards.

Qualifications

• Experience in housekeeping operations and cleaning procedures.
• Familiarity with Opera PMS and hotel systems.
• Knowledge of health and safety regulations.
• Experience with inventory control and stock management.
• Proficiency in basic computer tools (Excel, Word, email).

Responsibilities

• Supervise and coordinate daily housekeeping and public area tasks.
• Inspect guest rooms and public areas for cleanliness and standards.
• Assign daily schedules and room placements to staff.
• Train new hires on procedures, safety, and policies.
• Monitor inventory of cleaning supplies, linens, and amenities.
• Report maintenance issues and coordinate with engineering.
• Document and store lost and found items.
• Handle guest requests and complaints about housekeeping.
• Maintain health, hygiene, and safety standards.
• Prepare attendance records and leave schedules.
• Coordinate room status updates with Front Office.
• Ensure proper use and maintenance of equipment.
• Conduct staff briefings and motivate the team.
• Monitor productivity and service quality to hotel standards.
• Assist Housekeeping Manager with reports and audits.

Skills

Housekeeping operations

Health and safety regulations

Inventory control

Basic computer skills

Tools

Opera PMS

Microsoft Excel

Microsoft Word

Email

Job description

Wyndham Hotels & Resorts EMEA is hiring a Housekeeping Supervisor to lead daily housekeeping and public area tasks in a hotel setting. You will inspect rooms, assign schedules, train staff, and ensure safety and cleanliness standards across all areas.

The role involves coordinating with Front Office on room status and maintaining equipment, while monitoring productivity and service quality to meet Wyndham standards.