Guest Experience Housekeeping Team Lead

Rotana Hotels; Doha; On-site; QAR 36,000 - 54,000; Full time

Job summary

Rotana Hotels in Qatar is seeking a passionate Housekeeping Supervisor to lead a team of Housekeeping Attendants and ensure the highest standards of cleanliness and guest satisfaction throughout the hotel.

You will prepare housekeeping assignments, issue keys and supplies, handle VIP notes and special requests, attend daily briefings, process check-outs, and respond to guest requests with proactive, guest-centric solutions.

Responsibilities

• Prepare Housekeeping Attendants job assignments
• Issue keys and supplies to Housekeeping Attendants
• Take note of VIPs, Do Not Disturb, Sleep Out, Double-Lock Rooms and take appropriate action
• Attend daily meetings and receive special instructions
• Receive check-outs before reporting them as vacant
• Receive special requests from guests and carry them out

Job description

Rotana Hotels in Qatar is seeking a passionate Housekeeping Supervisor to lead a team of Housekeeping Attendants and ensure the highest standards of cleanliness and guest satisfaction throughout the hotel.

You will prepare housekeeping assignments, issue keys and supplies, handle VIP notes and special requests, attend daily briefings, process check-outs, and respond to guest requests with proactive, guest-centric solutions.