Housekeeping Supervisor

Rotana Hotels; Doha; On-site; QAR 36,000 - 54,000; Full time

Job summary

Rotana Hotels in Qatar is seeking a passionate Housekeeping Supervisor to lead a team of Housekeeping Attendants and ensure the highest standards of cleanliness and guest satisfaction throughout the hotel.

You will prepare housekeeping assignments, issue keys and supplies, handle VIP notes and special requests, attend daily briefings, process check-outs, and respond to guest requests with proactive, guest-centric solutions.

Responsibilities

• Prepare Housekeeping Attendants job assignments
• Issue keys and supplies to Housekeeping Attendants
• Take note of VIPs, Do Not Disturb, Sleep Out, Double-Lock Rooms and take appropriate action
• Attend daily meetings and receive special instructions
• Receive check-outs before reporting them as vacant
• Receive special requests from guests and carry them out

Job description

We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Housekeeping Supervisor you are responsible to supervise the team of Housekeeping Attendants towards achieving the operational objectives while ensuring that the standards of cleanliness and maintenance of the hotel meet the requirements specified and your role will include key responsibilities such as:

• Prepare Housekeeping Attendants job assignments
• Issue keys and supplies to Housekeeping Attendants
• Take note of VIPs, Do Not Disturb, Sleep Out, Double-Lock Rooms and take appropriate action
• Attend daily meetings and receive special instructions
• Receive check-outs before reporting them as vacant
• Receive special requests from guests and carry them out