Guest Experience Lead – Housekeeping Supervisor

Employment; Doha; On-site; QAR 67,000 - 112,000; Full time

Job summary

Hilton is seeking a Housekeeping Supervisor to ensure the cleanliness and smooth operation of the hotel floor. You will supervise attendants, allocate rooms, and manage guest requests to deliver memorable stays.

The role requires strong leadership, attention to detail, and adherence to safety and hotel standards. You will coordinate with maintenance and other departments to maintain an exceptional guest experience.

Qualifications

• Experience in housekeeping management and team supervision.
• Ability to maintain high cleanliness standards and guest satisfaction.
• Strong communication and leadership skills.

Responsibilities

• Responsible for smooth operation of the floor assigned.
• Supervise housekeeping attendants and organise room making.
• Allocate rooms and deep cleaning tasks daily.
• Ensure cleanliness of guest rooms, corridors and public areas.
• Manage guest requests, including VIP amenities, and report maintenance issues.
• Train requirements and ensure compliance with health and safety standards.

Skills

Leadership

Supervision

Guest services

Communication

Teamwork

Job description

Hilton is seeking a Housekeeping Supervisor to ensure the cleanliness and smooth operation of the hotel floor. You will supervise attendants, allocate rooms, and manage guest requests to deliver memorable stays.

The role requires strong leadership, attention to detail, and adherence to safety and hotel standards. You will coordinate with maintenance and other departments to maintain an exceptional guest experience.