Assistant Housekeeping Manager

Crew Life at Sea Ltd.; Doha; On-site; QAR 78,000 - 112,000; Full time

Job summary

Crew Life at Sea Ltd. in Doha is seeking a housekeeping supervisor to lead room attendants, plan schedules, and ensure guest readiness in a luxury setting. You will ensure cleanliness, stock management, and adherence to brand standards to deliver exceptional guest experiences.

The role requires 2+ years of luxury hospitality experience, a high school diploma, and strong supervision and inspection skills. This on-site position offers growth within a premium aboard-shore hospitality environment.

Qualifications

• 2+ years of relevant experience in luxury hospitality or similar scope.
• Experience with luxury brand standards and guest service expectations.
• High school diploma or GED required.

Responsibilities

• Obtains list of vacant rooms and prospective check-outs to prepare work assignments.
• Assigns duties to workers and inspects work for cleanliness standards.
• Advises manager on rooms ready for occupancy and inventories stock.
• Investigates complaints and assists with corrective actions.
• Examines rooms and public areas for repairs and replacements and makes recommendations.

Skills

Staff supervision

Quality inspections

Guest service

Time management

Product knowledge

Education

High school diploma or GED

Job description

Responsibilities

• Obtains list of vacant rooms which need to be cleaned immediately and list of prospective check outs in order to prepare work assignments
• Assigns workers their duties, and inspects work for conformance to prescribed standards of cleanliness
• Advises manager or desk clerk of rooms ready for occupancy
• Inventories stock to ensure adequate supplies
• Investigates complaints regarding housekeeping service and equipment, and assists manager with corrective action.
• Examines rooms, halls, and lobbies to determine need for repairs or replacement of furniture or equipment, and makes recommendations to management
• Conducts orientation training of new employees to explain company policies, housekeeping work procedures, and to demonstrate use and maintenance of equipment
• Records data concerning work assignments, Grand Performer actions, and time records, and prepares periodic reports
• Attends periodic staff meetings with other department heads to discuss company policies and guest complaints, and to make recommendations to improve service and ensure more efficient operation
• Assists manager in preparing reports concerning room occupancy, payroll expenses, and department expenses

• Plans work schedules to ensure adequate service.
• Supports and supervisors and effective inspection program for all guestrooms and public space.
• Have a thorough knowledge of product, including room types, amenities, services and brand standards
• All other duties as assigned, planned or un-planned

Minimum Qualifications

• High school diploma or General Education Degree - required
• 2+ years of relevant work experience in similar scope and title - required
• Experience within luxury brand/markets - required