Hospitality Operations Lead

Power International Holding (PIH); Qatar; On-site; QAR 167,000 - 301,000; Full time

Job summary

Power International Holding (PIH) is seeking an experienced Waiter - Hospitality to lead and optimize hospitality operations, ensuring alignment with standards, objectives, and regulatory requirements. You will drive performance, coordinate activities, and maintain high-quality service delivery across teams and contractors.

Collaborating with internal departments, clients, and stakeholders, you will strive for continuous improvement, cost efficiency, and compliance, while upholding safety and

Qualifications

• Strong understanding of operational requirements and regulatory expectations within hospitality.
• Advanced knowledge of service operations processes, documentation, reporting systems, and operational controls.
• Experience coordinating cross-functional teams, contractors, clients, and stakeholders in fast-paced environments.

Responsibilities

• Operational Management: Manage day-to-day service operations within hospitality to ensure efficiency, compliance, and targets.
• Planning and Coordination: Schedule, manpower, materials, contractors, and activities to meet timelines.
• Stakeholder Engagement: Liaise with internal teams, suppliers, clients, and operations to ensure smooth communication and issue resolution.
• Compliance and Governance: Ensure adherence to company policies, regulatory standards, HSE requirements, and best practices.
• Performance Monitoring: Track KPIs, service standards, and quality benchmarks; implement corrective actions.
• Reporting and Documentation: Prepare reports, records, cost analyses, and presentations for decisions and audits.
• Resource Optimization: Improve productivity and reduce waste through efficient use of resources.
• Risk and Issue Management: Identify risks and mitigate to minimize impact.
• Quality Assurance: Support QA/QC procedures to meet expectations.
• Continuous Improvement: Drive process enhancements and digital initiatives.

Skills

Sector Operations Knowledge

Tech & Ops Expertise

Stakeholder Coordination

Systems & Reporting

Problem Solving

Job description

Power International Holding (PIH) is seeking an experienced Waiter - Hospitality to lead and optimize hospitality operations, ensuring alignment with standards, objectives, and regulatory requirements. You will drive performance, coordinate activities, and maintain high-quality service delivery across teams and contractors.

Collaborating with internal departments, clients, and stakeholders, you will strive for continuous improvement, cost efficiency, and compliance, while upholding safety and