Hospitality Operations Lead

Power International Holding (PIH); Doha; On-site; QAR 100,000 - 180,000; Full time

Job summary

Power International Holding (PIH) in Qatar is seeking a Head Waiter - Hospitality to provide operational, technical, and functional leadership across hospitality activities and ensure alignment with standards and objectives. You will drive performance, coordinate teams, and ensure service delivery within service operations.

Key responsibilities include managing day-to-day operations, coordinating schedules and resources, engaging stakeholders, and driving continuous improvement to optimize costs

Qualifications

• Sector Operations Knowledge: Strong understanding of operational requirements within hospitality.
• Technical and Functional Expertise: Advanced knowledge of service operations processes and controls.
• Stakeholder Coordination: Manage cross-functional communication with contractors and clients.
• Systems and Reporting: Proficiency in ERP systems and dashboards for performance tracking.
• Problem Solving and Decision Making: Strong analytical and decision-making capabilities.

Responsibilities

• Manage day-to-day service operations to ensure efficiency and quality.
• Coordinate schedules, manpower, and materials to meet timelines.
• Liaise with internal teams, contractors, clients, and stakeholders.
• Ensure compliance with policies, regulatory standards, and HSE requirements.
• Monitor KPIs and drive continuous improvement.
• Prepare reports and documentation for decision-making and audits.
• Optimize resources to improve productivity and reduce costs.
• Identify risks and implement mitigation measures.
• Support quality assurance and control procedures.
• Contribute to digital initiatives and workflow optimization.

Skills

Operational Leadership

Stakeholder Engagement

Regulatory Compliance

Service Operations

Process Improvement

Job description

Power International Holding (PIH) in Qatar is seeking a Head Waiter - Hospitality to provide operational, technical, and functional leadership across hospitality activities and ensure alignment with standards and objectives. You will drive performance, coordinate teams, and ensure service delivery within service operations.

Key responsibilities include managing day-to-day operations, coordinating schedules and resources, engaging stakeholders, and driving continuous improvement to optimize costs