Hospitality L&D Trainer: Elevate Service & Leadership

Advanced Search Group; Doha; On-site; QAR 120,000 - 180,000; Full time

Benefits offered by this job

Restaurant discount

Job summary

Wyndham Hotels & Resorts EMEA - Qatar, Doha is seeking a Learning & Development Trainer to design, coordinate and deliver high-quality training programmes across clubs, embedding hospitality standards and brand consistency.

You will work with Operations, Sales, Fitness and HR to develop service behaviours, leadership capability and onboarding for new openings, delivering in-person and virtual sessions and coaching to managers.

Qualifications

• Proven experience in a training, learning & development, or HR role.
• Experience within hospitality, fitness, or premium service environments strongly preferred.
• Strong facilitation and presentation skills adaptable to diverse audiences.
• Experience designing and delivering training programmes.
• Excellent communication and relationship-building skills.
• Highly organised with strong attention to detail.
• Willingness to travel between sites as required.

Responsibilities

• Design and continuously improve training programmes aligned to Society brand standards, service expectations, operational procedures, and leadership behaviours.
• Develop training content across member experience, hospitality standards, sales & service behaviours, leadership fundamentals, and compliance.
• Ensure training materials are current, engaging, and relevant to club environments.

Skills

Training facilitation

Delivery skills

Coaching

Communication

Organisation

Hospitality mindset

Adaptability

Travel willingness

Education

CIPD qualification

Job description

Wyndham Hotels & Resorts EMEA - Qatar, Doha is seeking a Learning & Development Trainer to design, coordinate and deliver high-quality training programmes across clubs, embedding hospitality standards and brand consistency.

You will work with Operations, Sales, Fitness and HR to develop service behaviours, leadership capability and onboarding for new openings, delivering in-person and virtual sessions and coaching to managers.