Guest Service Officer

Hyatt Hotels Corporation; Doha; On-site; QAR 66,960 - 100,440; Full time

Job summary

Park Hyatt Doha, a luxury 5-star hotel, is seeking a Guest Service Officer who delivers exceptional service and creates memorable guest experiences. Arabic language fluency is a plus, with 1–2 years at the front desk or guest service in luxury hospitality.

The role requires strong communication, problem-solving and interpersonal abilities, and flexibility to work varied shifts in a dynamic luxury environment. Join us to elevate guest satisfaction and hospitality excellence.

Qualifications

• 1–2 years of experience at a front desk, guest service, or customer service role.
• Familiarity with hotel management systems (Opera, PMS) is an advantage.
• Strong customer service, problem solving and interpersonal skills.
• Flexible with shifts and able to work in a luxury hospitality setting.

Skills

Front desk experience

Customer service

Problem solving

Interpersonal skills

Communication

Tools

Opera PMS

PMS familiarity

Job description

Close Inclusive Collection Job Postings Notification

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

Peggy Focheux Duval: Director of Learning & Development, France

Are you passionate about hospitality and fluent in Arabic? Park Hyatt Doha, a luxury 5-star hotel, is seeking a Guest Service Officer to deliver exceptional service and create unforgettable guest experiences.

Qualifications

• 1-2 years of experience in a front desk, guest service, or customer service role, preferably in a luxury hotel or hospitality setting.
• Familiarity with hotel management systems (e.g., Opera, PMS) is an advantage.
• Strong proficiency in customer service and problem-solving.
• Flexibility and adaptability to work in a dynamic environment with varied shifts.
• Excellent communication and interpersonal skills to interact effectively with guests and team members.

If you’re ready to take your career to new heights and be part of something truly special, we want to hear from you! Join us at Park Hyatt Doha – where luxury meets opportunity.

Park Hyatt Doha is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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