Guest Service Officer

Park Hyatt; Doha; On-site; QAR 100,440 - 150,660; Full time

Job summary

Park Hyatt Doha is a luxury five-star hotel seeking a Guest Service Officer to deliver exceptional hospitality and create unforgettable guest experiences in our prestigious environment.

The role requires 1–2 years of front desk or guest service experience, familiarity with Opera PMS, and strong communication and problem-solving skills to interact with guests and team members across all levels. We are an equal opportunity employer committed to diversity and inclusion.

Qualifications

• 1–2 years of experience in front desk or guest service in luxury settings.
• Familiarity with hotel management systems (Opera, PMS) is an advantage.
• Excellent communication and interpersonal skills.

Skills

Front desk experience

Customer service

Communication skills

Problem-solving

Flexibility

Tools

Opera PMS

Job description

Summary Are you passionate about hospitality and fluent in Arabic? Park Hyatt Doha, a luxury 5-star hotel, is seeking a Guest Service Officer to deliver exceptional service and create unforgettable guest experiences.

Organization Park Hyatt Doha

Summary Are you passionate about hospitality and fluent in Arabic? Park Hyatt Doha, a luxury 5-star hotel, is seeking a Guest Service Officer to deliver exceptional service and create unforgettable guest experiences.

• 1-2 years of experience in a front desk, guest service, or customer service role, preferably in a luxury hotel or hospitality setting.
• Familiarity with hotel management systems (e.g., Opera, PMS) is an advantage.
• Strong proficiency in customer service and problem-solving.
• Flexibility and adaptability to work in a dynamic environment with varied shifts.
• Excellent communication and interpersonal skills to interact effectively with guests and team members.

Park Hyatt Doha is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.