Guest Services Officer - Russian Speaker

Grand Hyatt; Doha; On-site; QAR 66,960 - 100,440; Full time

Job summary

Grand Hyatt Doha is seeking a Guest Services Officer who can warmly welcome Russian-speaking guests and deliver personalized support to ensure memorable stays. The role requires hospitality passion, excellent communication, and the ability to thrive in a fast-paced environment.

The ideal candidate is fluent in Russian and English, has 1–2 years in guest services or related roles, strong problem-solving and multitasking skills, and proficiency with Microsoft Office; familiarity with PMS systems

Qualifications

• Fluent in Russian and English (both spoken and written).
• Minimum 1–2 years of experience in guest services, hospitality, customer service, or a similar role.
• Strong communication, interpersonal, and problem-solving skills.
• Ability to multitask and work effectively in a fast-paced, multicultural environment.
• Proficiency in Microsoft Office; experience with hospitality/PMS systems is an advantage.
• Flexible to work shifts, weekends, and public holidays.

Skills

Russian language

English language

Microsoft Office

Tools

Microsoft Office

Job description

Summary We are seeking a customer-focused Guest Services Officer (Russian Speaker) to deliver exceptional guest experiences and provide personalized support to Russian-speaking guests. The ideal candidate will be passionate about hospitality, possess excellent communication skills, and thrive in a fast-paced environment.

Organization - Grand Hyatt Doha

Summary We are seeking a customer-focused Guest Services Officer (Russian Speaker) to deliver exceptional guest experiences and provide personalized support to Russian-speaking guests. The ideal candidate will be passionate about hospitality, possess excellent communication skills, and thrive in a fast-paced environment.

Qualifications

• Fluent in Russian and English (both spoken and written).
• Minimum 1–2 years of experience in guest services, hospitality, customer service, or a similar role.
• Strong communication, interpersonal, and problem-solving skills.
• Ability to multitask and work effectively in a fast-paced, multicultural environment.
• Proficiency in Microsoft Office; experience with hospitality/PMS systems is an advantage.
• Flexible to work shifts, weekends, and public holidays.