Luxury Guest Service Officer - Arabic Fluent

Hyatt Hotels Corporation; Doha; On-site; QAR 66,960 - 100,440; Full time

Job summary

Park Hyatt Doha, a luxury 5-star hotel, is seeking a Guest Service Officer who delivers exceptional service and creates memorable guest experiences. Arabic language fluency is a plus, with 1–2 years at the front desk or guest service in luxury hospitality.

The role requires strong communication, problem-solving and interpersonal abilities, and flexibility to work varied shifts in a dynamic luxury environment. Join us to elevate guest satisfaction and hospitality excellence.

Qualifications

• 1–2 years of experience at a front desk, guest service, or customer service role.
• Familiarity with hotel management systems (Opera, PMS) is an advantage.
• Strong customer service, problem solving and interpersonal skills.
• Flexible with shifts and able to work in a luxury hospitality setting.

Skills

Front desk experience

Customer service

Problem solving

Interpersonal skills

Communication

Tools

Opera PMS

PMS familiarity

Job description

Park Hyatt Doha, a luxury 5-star hotel, is seeking a Guest Service Officer who delivers exceptional service and creates memorable guest experiences. Arabic language fluency is a plus, with 1–2 years at the front desk or guest service in luxury hospitality.

The role requires strong communication, problem-solving and interpersonal abilities, and flexibility to work varied shifts in a dynamic luxury environment. Join us to elevate guest satisfaction and hospitality excellence.