Guest Experience Concierge — Hospitality & Local Tips

Abroad Work; Al Rayyan; On-site; QAR 52,000 - 70,000; Full time

Job summary

Abroad Work in Al-Rayyan, Qatar is seeking a Guest Services Concierge to warmly greet guests, assist with check-in, and provide information on hotel facilities and local attractions. You will make reservations for restaurants, shows, or activities, arrange transportation, handle inquiries and requests, and collaborate with other hotel departments to ensure a seamless guest experience.

This full-time position requires excellent English communication and a flexible schedule; training will be

Qualifications

• Excellent communication skills in English (knowledge of additional languages is a plus).
• Proven experience in customer service or hospitality industry preferred.
• Ability to multitask and work well under pressure in a fast-paced environment.
• Strong problem-solving skills and attention to detail.
• Availability to work flexible hours including weekends and holidays.

Responsibilities

• Greet guests upon arrival and assist with check-in process
• Provide information about the hotel facilities, services, and local attractions
• Make reservations for guests at restaurants, shows, or other activities
• Arrange transportation for guests as needed
• Handle guest inquiries, complaints, and requests in a professional and timely manner
• Ensure all guest requests are fulfilled to their satisfaction
• Maintain a clean and organized lobby area
• Anticipate guest needs and proactively offer assistance or recommendations
• Collaborate with other hotel departments to ensure seamless guest experience

Skills

Communication skills

Customer service

Multitasking

Problem solving

Flexible hours

Job description

Abroad Work in Al-Rayyan, Qatar is seeking a Guest Services Concierge to warmly greet guests, assist with check-in, and provide information on hotel facilities and local attractions. You will make reservations for restaurants, shows, or activities, arrange transportation, handle inquiries and requests, and collaborate with other hotel departments to ensure a seamless guest experience.

This full-time position requires excellent English communication and a flexible schedule; training will be