Luxury Concierge Specialist - Guest Experience Pro

JobCenter; Al Rayyan; Sur place; QAR 62 000 - 84 000; Temps partiel

Avantages offerts par ce poste

Accommodation provided

Résumé du poste

JobCenter is seeking a Concierge Specialist in Al-Rayyan, Qatar for a temporary 3-month assignment with potential permanent advancement. You will be the first point of contact for guests, assist with check-in, reservations, transportation, and local recommendations to ensure a memorable stay.

Fluency in English is required; additional languages are a plus. This role demands a friendly, proactive approach, excellent communication, and the ability to multitask in a fast-paced hotel environment.

Qualifications

• High school diploma or equivalent required; some college preferred.
• Experience in customer service or hospitality preferred.
• Excellent English communication; additional languages a plus.
• Strong organizational skills and ability to multitask in a fast-paced environment.
• Flexible hours including evenings, weekends, and holidays.

Responsabilités

• Greet guests and assist with check-in.
• Provide information on amenities and local attractions.
• Make reservations for dining, spa, or activities.
• Arrange transportation for guests.
• Handle guest requests promptly and proactively.
• Anticipate guest needs and offer assistance.
• Address guest complaints professionally.
• Stay informed about local events for recommendations.

Connaissances

Communication

Multitasking

Organizational skills

Customer service

English fluency

Additional language knowledge

Formation

High school diploma

Some college education

Description du poste

JobCenter is seeking a Concierge Specialist in Al-Rayyan, Qatar for a temporary 3-month assignment with potential permanent advancement. You will be the first point of contact for guests, assist with check-in, reservations, transportation, and local recommendations to ensure a memorable stay.

Fluency in English is required; additional languages are a plus. This role demands a friendly, proactive approach, excellent communication, and the ability to multitask in a fast-paced hotel environment.