Guest Experience Concierge

Hilton; Doha; In loco; QAR 60.000 - 90.000; Tempo pieno

Descrizione del lavoro

Hilton in Doha is seeking a friendly Receptionist to welcome guests, handle check-in and check-out, and deliver the warm, efficient service that defines our hospitality.

You will use your knowledge of room types, rates, promotions, and local attractions to assist guests and upsell hotel services, ensuring memorable stays.

Join a team that values integrity, teamwork, and ownership, and grow your career in a global brand known for award-winning workplaces.

Competenze

• Excellent guest service and communication skills.
• Ability to upsell hotel services and promote amenities.

Mansioni

• Greet guests on arrival and complete the check-in process with room assignment and keys.
• Process guest departures, verify charges, handle payments, and issue receipts.
• Provide knowledge of hotel offerings, room types, rates, promotions, and local area info.
• Upsell hotel services to maximize room and service revenue.
• Respond to guest requests and resolve concerns with care and urgency while managing messages.

Descrizione del lavoro

Hilton in Doha is seeking a friendly Receptionist to welcome guests, handle check-in and check-out, and deliver the warm, efficient service that defines our hospitality.

You will use your knowledge of room types, rates, promotions, and local attractions to assist guests and upsell hotel services, ensuring memorable stays.

Join a team that values integrity, teamwork, and ownership, and grow your career in a global brand known for award-winning workplaces.