Hotel Guest Concierge - Create Memorable Stays

Hilton; Doha; On-site; QAR 60,000 - 90,000; Full time

Job summary

Hilton in Doha is seeking a dedicated Personal Concierge to welcome guests and deliver memorable experiences. You will assist with guest requests, manage VIP communications, and act as the first point of contact for visitors, ensuring every guest feels valued from arrival to departure.

In this role you’ll collaborate with hotel teams to anticipate needs, resolve issues promptly, and contribute to a warm, inviting atmosphere across lobby areas and executive lounges, while upholding Hilton's

Qualifications

• Excellent customer service and communication skills.
• Ability to handle VIP guests with discretion and professionalism.
• Strong teamwork and a proactive hospitality mindset.

Responsibilities

• Greet and direct guests at the lobby.
• Serve as main contact for VIP guests and coordinate with departments.
• Respond promptly to guest queries and resolve issues.
• Assist with guest amenities and up-selling opportunities.

Skills

Hospitality passion

Customer service

VIP guest handling

Teamwork

Ownership

Urgency and discipline

Job description

Hilton in Doha is seeking a dedicated Personal Concierge to welcome guests and deliver memorable experiences. You will assist with guest requests, manage VIP communications, and act as the first point of contact for visitors, ensuring every guest feels valued from arrival to departure.

In this role you’ll collaborate with hotel teams to anticipate needs, resolve issues promptly, and contribute to a warm, inviting atmosphere across lobby areas and executive lounges, while upholding Hilton's