Hospitality Dispatch & Housekeeping Coordinator

Hilton; Doha; On-site; QAR 39,000 - 61,000; Full time

Job summary

Hilton Doha invites you to join our Hotels team as a Housekeeping Order - Taker, where you will coordinate service requests and support front office operations to ensure seamless guest experiences.

You will log and track requests in our systems, communicate room availability with housekeeping and property teams, and handle general office duties including payroll, inventory management, and guest feedback.

Be part of a global leader in hospitality, delivering light and warmth to every stay.

Responsibilities

• Coordinate service requests: Respond promptly to incoming requests from guests and team members and efficiently dispatch appropriate service
• Maintain service records: Log, track, and close service requests in the work order and/or property management system
• Communicate room availability: Partner with Housekeeping and Property Operations teams to ensure the Front Office is notified of all vacant/ready rooms
• Support office operations: Handle general office duties such as processing paperwork, scheduling staff, managing payroll, conducting inventory, maintaining equipment, and tracking guest feedback

Job description

Hilton Doha invites you to join our Hotels team as a Housekeeping Order - Taker, where you will coordinate service requests and support front office operations to ensure seamless guest experiences.

You will log and track requests in our systems, communicate room availability with housekeeping and property teams, and handle general office duties including payroll, inventory management, and guest feedback.

Be part of a global leader in hospitality, delivering light and warmth to every stay.