Customer Experience & Merchandising Specialist

Landmark Group; Doha; On-site; QAR 50,220 - 66,960; Full time

Job summary

A leading retail conglomerate is looking for an individual to provide exceptional customer service and maintain high standards in store cleanliness and safety. The role involves addressing customer grievances efficiently and contributing to a positive shopping experience. Candidates should possess strong product knowledge and excellent communication skills. The position offers an opportunity to be part of a respected brand known for its commitment to values and customer satisfaction.

Qualifications

• Proven ability to provide high-quality customer service.
• Knowledge of product offerings to assist customers effectively.
• Experience in maintaining store cleanliness and safety standards.

Responsibilities

• Provide high standards of customer service with product knowledge.
• Maintain cleanliness and safety in the store.
• Address customer grievances and ensure satisfaction.
• Support training for new staff.

Skills

Customer service excellence

Product knowledge

Stock management

Training skills

Job description

A leading retail conglomerate is looking for an individual to provide exceptional customer service and maintain high standards in store cleanliness and safety. The role involves addressing customer grievances efficiently and contributing to a positive shopping experience. Candidates should possess strong product knowledge and excellent communication skills. The position offers an opportunity to be part of a respected brand known for its commitment to values and customer satisfaction.