Sales Associate

Apparel Group; Qatar; On-site; QAR 67,000 - 100,000; Full time

Job summary

Apparel Group in Qatar is seeking a customer-focused sales associate to maximize store sales through exceptional service and retail experience. You will greet customers, assist with product selection, and ensure accurate POS transactions while maintaining brand visuals and standards.

Responsibilities include merchandising, loss prevention awareness, and promoting loyalty programs. The role requires presentable grooming, flexibility for extended hours during sales periods, and strong product

Qualifications

• Greet customers and assist in selecting the right product.
• Understand customer needs and explain product benefits.
• Promote the Club Apparel Loyalty Program for repeat sales.
• Follow GUEST – Greet, Understand, Explain, Sell, Thank guidelines.
• Keep up-to-date product knowledge for effective upselling.

Responsibilities

• Greet customers and assist them in selecting the right product.
• Convert window shoppers into buyers and meet sales targets.
• Promote loyalty program to drive repeat purchases.
• Maintain store presentation and visual merchandising standards.
• Handle POS transactions accurately and manage cash at shifts.

Skills

Customer service

Sales skills

Communication

POS handling

Visual merchandising

Tools

POS system

Job description

• The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience
• Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager

POSITION OBJECTIVE

• The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience
• Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager

Key Responsibilities

Customer Service

• Greet the customers and assist them in selecting the right product.
• Convert the window shoppers to ultimate buyers.
• Promote the Club Apparel Loyalty Program of the company for repeat sales
• Serve Customers with the highest standards and follow the company guideline of selling ( GUEST – Greet, Understand, Explain, Sell, Thank)
• Must be updated about the various brands of the group for suggestive selling to the customers Grooming / Attitude / Knowledge
• Must be presentable and well-groomed at all the times
• Flexible to work for extended hours during the Sale period
• Must possess up to date product knowledge and ensure minimal stock loss.
• Flexible to work for extended hours during the Sale period.

Merchandise

• Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms
• Ensure all VM guidelines are followed and all Stock Norms on clearance are maintained.
• Record the inventory inward / outward and maintain the report of the same Process
• Handle the POS (Point of Sale) / Billing Counter efficiently
• Tally money in the cash till during the beginning / end of the shifts
• Issue receipts / refunds / change to the customers correctly
• Process the payments by cash / credit cards / vouchers / automatic debits
• Ensure awareness and vigilance at all times of security in the store without any negligence
• Must be flexible to work for varied shifts and overtime as per the business requirement
• Adhere to SOP & Loss Prevention Policies
• Maintain confidentiality of the sales figures to the outside party