Cruise Line Guest Services & Reservations Agent

SkyCrew; Al Khor; On-site; QAR 38,000 - 51,000; Full time

Job summary

SkyCrew in Qatar's Al Khor is seeking a Cruise Line Customer Service Representative to deliver exceptional assistance to cruise line passengers. You will help with reservations, respond to inquiries, and resolve issues encountered during trips.

The role requires fluent English, a friendly, professional demeanor, and the ability to manage multiple tasks efficiently in a fast-paced environment. Salary is $1,100 per month and the position is based in Al Khor.

Qualifications

• Fluent in English with strong communication skills.
• Ability to handle multiple tasks efficiently in a fast-paced environment.
• Friendly and professional demeanor to ensure passenger satisfaction.

Responsibilities

• Provide excellent customer service to cruise line passengers.
• Assist with booking reservations and answer inquiries.
• Resolve issues that arise during a passenger's trip.
• Handle payment transactions and maintain accurate records.

Skills

Customer service

Communication skills

Multitasking

Booking reservations

Job description

SkyCrew in Qatar's Al Khor is seeking a Cruise Line Customer Service Representative to deliver exceptional assistance to cruise line passengers. You will help with reservations, respond to inquiries, and resolve issues encountered during trips.

The role requires fluent English, a friendly, professional demeanor, and the ability to manage multiple tasks efficiently in a fast-paced environment. Salary is $1,100 per month and the position is based in Al Khor.