Country Manager - Food Services

Delivery Hero SE; Doha; On-site; QAR 300,000 - 600,000; Full time

Job summary

Delivery Hero SE, via Talabat Kitchens in Qatar, seeks a Country Manager for Food Services to drive growth, manage budgets, and lead cross-functional teams. You will own financials, coordinate with logistics and customer experience, and craft business cases for expansion into new kitchen spaces.

The role requires Arabic fluency, a strong background in strategy or growth roles, and deep knowledge of the cloud kitchens and restaurant sectors. Hybrid collaboration across teams is expected.

Qualifications

• Bachelor/MBA in Business, Marketing or STEM from a top university.
• 3+ years in growth/product manager, consulting, internal strategy or startups.
• Experience in tech, e-commerce, food, FMCG or related industries.
• Fluent Arabic speaker required.
• Experience managing cross-functional teams.
• Strong understanding of financial statements, planning and investment proposals.
• Familiar with SQL, Tableau and Excel for data analysis.
• Ability to identify metrics and build data-driven action plans.
• Knowledge of online marketing concepts and tools.
• Deep knowledge of cloud kitchens and restaurant business.

Responsibilities

• Create blueprint for growing cloud kitchens’ presence in Qatar aligned with strategy.
• Lead business development, stakeholder and large-scale project initiatives for Talabat Kitchens.
• Ownership of country financial statements, budgets and growth initiatives.
• Coordinate between stakeholders to deliver perfect orders to consumers.
• Collaborate with Logistics Ops and Customer Experience to improve site performance.
• Work with Senior Director to build compelling business cases for new ventures.
• Identify kitchen spaces for expansion meeting defined criteria.
• Manage day-to-day operations of multiple brands, health and safety, stock deliveries, hygiene.

Skills

Cross-functional leadership

Data-driven decision making

Analytical mindset

Stakeholder management

Presentation to executives

Marketing concepts

Arabic fluency

Project management

Cloud kitchens knowledge

Financial statement understanding

Education

Bachelor/MBA degree in Business, Marketing or STEM

Tools

SQL

Tableau

Microsoft Excel

Job description

Job description

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

This role will be based in Qatar and will report to the General Manager MENA Talabat Kitchens. We are looking for a highly-driven and motivated Country Manager - Food Services for our team in Qatar. The ideal candidate will have a track record managing teams, comfortable working independently and handling data, whilst working closely with the management team.

Responsibilities:

• Create blueprint for growing cloud kitchens’ presence in Qatar, closely aligned with the wider company strategy.
• Accountable for Business Development, Stakeholder and wide-scale project management initiatives for Talabat Kitchens.
• Owner of Food Services country financial statements, responsible for hitting budgets and ensuring growth initiatives across construction, new brand launches and running a profitable business.
• Coordinate between multiple stakeholders and ensure the delivery of perfect orders to consumers
• Partner with our Logistics Operations and Customer Experience teams to improve our overall site performance
• Work closely with the Senior Director Food Services to create compelling business cases forfuture endeavors
• Play a key role by jointly identifying kitchen spaces for expansion that meet all of the jointly defined criteria; location, size, accessibility, cost, etc.
• Manage the day-to-day operations of multiple brands; meeting health & safety standards, managing stock deliveries, site hygiene, etc.

Qualifications

• Bachelor/MBA degree in Business, Marketing or STEM disciplines from a top university
• 3+years of experience in a growth/product manager role or equivalent; in consulting; in internal strategy; or in startups
• Prior experience in tech, e-commerce, food, FMCG or a mix of these industries required
• A fluent Arabic speaker is mandatory
• Previous experience managing cross-functional teams
• Deep understanding of financial statements, planning, and investment proposals
• Understanding of analytical tools such as SQL, Tableau , and of course, Microsoft Excel
• Ability to identify key metrics of success, digest complex data sets, and build data-driven action plans to respond to market conditions
• Good knowledge of online marketing concepts and tools
• Comprehensive knowledge of cloud kitchens industry and the restaurant business in general
• Good communication skills, including the ability to present persuasive business cases to stakeholders at all levels of the organisation including C-Suite