Country Manager - Food Services

Delivery Hero; Doha; On-site; QAR 480,000 - 720,000; Full time

Job summary

Delivery Hero, via Talabat Kitchens, seeks a Country Manager - Food Services for Qatar. You will drive growth across cloud kitchens, manage budgets, and coordinate with logistics and CX teams to optimize orders and profitability.

The role demands leadership of multi-brand operations, strong financial acumen, and fluency in Arabic to engage with local stakeholders and teams. A strategic, data-driven mindset is essential.

Qualifications

• Bachelor/MBA in Business, Marketing or STEM from a top university.
• 3+ years in growth/product management, consulting, internal strategy or startups.
• Experience in tech, e-commerce, food, FMCG or related fields.
• Fluent Arabic is mandatory.
• Experience managing cross-functional teams.
• Understanding of financial statements, planning and investment proposals.
• Ability to interpret data and build data-driven action plans.
• Knowledge of online marketing concepts and tools.
• Cloud kitchens industry and restaurant business understanding.
• Strong communication to present persuasive business cases to stakeholders.

Responsibilities

• Create blueprint for growing cloud kitchens’ presence in Qatar aligned with company strategy.
• Lead business development, stakeholder management and large-scale projects for Talabat Kitchens in KWT.
• Own country financial statements; hit budgets and drive growth across construction, launches and profitability.
• Coordinate among stakeholders to deliver perfect orders to consumers.
• Collaborate with Logistics Operations and Customer Experience to improve site performance.
• Work with Senior Director Food Services to craft business cases for future endeavors.
• Identify kitchen spaces for expansion based on location, size, accessibility, and cost.
• Manage day-to-day operations of multiple brands, ensuring health & safety standards and stock delivery.

Skills

Arabic fluency

Cross-functional leadership

Data-driven decision making

Financial statement analysis

Marketing knowledge

Education

Bachelor/MBA in Business, Marketing or STEM

Tools

SQL

Tableau

Excel

Job description

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

This role will be based in Qatar and will report to the General Manager MENA Talabat Kitchens. We are looking for a highly-driven and motivated Country Manager - Food Services for our team in Qatar. The ideal candidate will have a track record managing teams, comfortable working independently and handling data, whilst working closely with the management team.
Responsibilities:

• Create blueprint for growing cloud kitchens’ presence in Qatar, closely aligned with the wider company strategy.
• Accountable for Business Development, Stakeholder and wide-scale project management initiatives for Talabat Kitchens in KWT.
• Owner of Food Services country financial statements, responsible for hitting budgets and ensuring growth initiatives across construction, new brand launches and running a profitable business.
• Coordinate between multiple stakeholders and ensure the delivery of perfect orders to consumers
• Partner with our Logistics Operations and Customer Experience teams to improve our overall site performance
• Work closely with the Senior Director Food Services to create compelling business cases forfuture endeavors
• Play a key role by jointly identifying kitchen spaces for expansion that meet all of the jointly defined criteria; location, size, accessibility, cost, etc.
• Manage the day-to-day operations of multiple brands; meeting health & safety standards, managing stock deliveries, site hygiene, etc.

Qualifications

• Bachelor/MBA degree in Business, Marketing or STEM disciplines from a top university
• 3+years of experience in a growth/product manager role or equivalent; in consulting; in internal strategy; or in startups
• Prior experience in tech, e-commerce, food, FMCG or a mix of these industries required
• A fluent Arabic speaker is mandatory
• Previous experience managing cross-functional teams
• Deep understanding of financial statements, planning, and investment proposals
• Understanding of analytical tools such as SQL, Tableau , and of course, Microsoft Excel
• Ability to identify key metrics of success, digest complex data sets, and build data-driven action plans to respond to market conditions
• Good knowledge of online marketing concepts and tools
• Comprehensive knowledge of cloud kitchens industry and the restaurant business in general
• Good communication skills, including the ability to present persuasive business cases to stakeholders at all levels of the organisation including C-Suite

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