Brand Ambassador: Retail Sales & Service

Apparel Group; Qatar; On-site; QAR 28,000 - 56,000; Full time

Job summary

Apparel Group is seeking a frontline Retail Sales Associate in Qatar to represent the brand through exceptional customer service and in-store experience. You will assist customers, maintain visual standards, and promote the Club Apparel Loyalty Program to drive sales.

Responsibilities include greeting customers, guiding selections, handling POS transactions, and staying updated on product knowledge. Flexibility for extended hours during sales periods is required to meet business needs.

Qualifications

• Excellent customer service and retail experience required.
• Ability to greet customers, understand needs and explain products.
• Knowledge of loyalty programs and up-selling techniques.
• Professional appearance and flexible to extended hours during sales periods.

Responsibilities

• Greet customers and assist in selecting the right product.
• Convert window shoppers to buyers and promote the loyalty program.
• Maintain store presentation and follow brand visual standards.
• Handle POS transactions, issue receipts, refunds and process payments.
• Keep up-to-date product knowledge and stock awareness.
• Adhere to SOPs and Loss Prevention policies.

Skills

Customer service

Retail experience

Sales

GUEST selling method

Brand knowledge

Tools

POS system

Job description

Apparel Group is seeking a frontline Retail Sales Associate in Qatar to represent the brand through exceptional customer service and in-store experience. You will assist customers, maintain visual standards, and promote the Club Apparel Loyalty Program to drive sales.

Responsibilities include greeting customers, guiding selections, handling POS transactions, and staying updated on product knowledge. Flexibility for extended hours during sales periods is required to meet business needs.