Adventure Park Supervisor

Anantara Hotels & Resorts; Doha; Presencial; QAR 78.120 - 133.920; Jornada completa

Descripción de la vacante

Banana Island Resort Doha By Anantara is seeking an energetic and safety-focused Adventure Park Supervisor to oversee daily operations, staff performance, and guest experience on site. You will ensure activities run safely and align with company standards while delivering a fun environment.

Responsibilities include supervising rides and activities, leading staff, conducting safety inspections, briefing guests, handling incidents, coordinating with maintenance, and contributing to revenue and

Formación

• Diploma or bachelor’s degree in hospitality or related field preferred.
• 2–4 years supervisory experience in adventure parks, amusement parks, recreation facilities, hospitality, or similar environments.
• Strong understanding of safety regulations and operational procedures.
• Leadership and team management skills.
• Excellent communication and customer service abilities.
• Ability to remain calm and make decisions under pressure.
• First Aid/CPR certification preferred.
• Flexible to work weekends, holidays, and shifts.

Responsabilidades

• Oversee daily adventure park operations including rides, climbs, zip lines, and guest areas.
• Lead and schedule staff to ensure service excellence and safety compliance.
• Conduct daily safety inspections of equipment and facilities.
• Provide safety briefings and enforce park rules.
• Respond to incidents and guest concerns promptly.
• Monitor crowd flow and staffing during peak times.
• Train new team on procedures and emergency response.
• Maintain operational reports and maintenance logs.
• Coordinate with maintenance to minimize downtime.
• Ensure cleanliness and presentation across the park.
• Support ticketing, events and group activities.
• Assist management in achieving revenue and guest satisfaction targets.

Conocimientos

Leadership

Safety management

Customer service

Communication

Problem solving

Staff supervision

Educación

Hospitality diploma/bachelor's

Descripción del empleo

Overview

Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.

Job Location

Banana Island Resort Doha By Anantara

Job Description

We are seeking an energetic and safety-focused Adventure Park Supervisor to oversee daily park operations, staff performance, and guest experience. The ideal candidate will ensure all activities are conducted safely, efficiently, and in accordance with company standards while creating a fun and memorable environment for guests.

Key Responsibilities

• Supervise daily operations of the adventure park, including rides, climbing activities, zip lines, obstacle courses, and guest areas.
• Lead, schedule, and support operational staff to ensure excellent customer service and safety compliance.
• Conduct daily safety inspections of equipment, attractions, and facilities.
• Ensure all guests receive safety briefings and follow park rules and procedures.
• Respond promptly to incidents, emergencies, and guest concerns.
• Monitor crowd flow, staffing levels, and operational efficiency during peak hours.
• Train new team members on operational procedures, safety standards, and emergency response protocols.
• Maintain accurate operational reports, incident logs, and maintenance records.
• Coordinate with maintenance teams to address equipment issues and ensure minimal downtime.
• Ensure cleanliness and presentation standards are maintained throughout the park.
• Support ticketing, events, and special group activities when required.
• Assist management in achieving revenue, guest satisfaction, and operational targets.

Qualifications

• Diploma or bachelor’s degree in hospitality, recreation management, sports management, or a related field preferred.
• 2–4 years of supervisory experience in adventure parks, amusement parks, recreation facilities, hospitality, or similar environments.
• Strong understanding of safety regulations and operational procedures.
• Leadership and team management skills.
• Excellent communication and customer service abilities.
• Ability to remain calm and make decisions under pressure.
• First Aid/CPR certification preferred.
• Flexible to work weekends, holidays, and shifts.