Adventure Park Operations Lead

Al Rayyan Hospitality; Doha; On-site; QAR 73,000 - 106,000; Full time

Job summary

Minor Hotels in Doha is seeking an energetic Adventure Park Supervisor to oversee daily park operations, staff performance, and guest experience. The ideal candidate will ensure safety, efficiency, and adherence to company standards while creating a fun environment for guests.

The role requires 2–4 years of supervisory experience in adventure or related parks, with strong leadership, safety, and customer service skills.

Qualifications

• Experience supervising adventure park operations or similar facilities.
• Strong knowledge of safety regulations and procedures.
• Excellent communication and customer service abilities.
• Ability to lead and motivate a diverse team.
• Proven decision-making skills under pressure.

Responsibilities

• Supervise daily operations of the adventure park, including rides, climbing activities, zip lines, obstacle courses, and guest areas.
• Lead, schedule, and support operational staff to ensure excellent customer service and safety compliance.
• Conduct daily safety inspections of equipment, attractions, and facilities.
• Ensure all guests receive safety briefings and follow park rules and procedures.
• Respond promptly to incidents, emergencies, and guest concerns.
• Monitor crowd flow, staffing levels, and operational efficiency during peak hours.
• Train new team members on operational procedures, safety standards, and emergency response protocols.
• Maintain accurate operational reports, incident logs, and maintenance records.
• Coordinate with maintenance teams to address equipment issues and ensure minimal downtime.
• Ensure cleanliness and presentation standards are maintained throughout the park.
• Support ticketing, events, and special group activities when required.
• Assist management in achieving revenue, guest satisfaction, and operational targets.

Skills

Leadership

Safety management

Customer service

Communication

Team management

Education

Diploma or Bachelor's in Hospitality/Recreation Management

Job description

Minor Hotels in Doha is seeking an energetic Adventure Park Supervisor to oversee daily park operations, staff performance, and guest experience. The ideal candidate will ensure safety, efficiency, and adherence to company standards while creating a fun environment for guests.

The role requires 2–4 years of supervisory experience in adventure or related parks, with strong leadership, safety, and customer service skills.