Adventure Park Supervisor

Minor Hotels; Doha; On-site; QAR 50,000 - 70,000; Full time

Job summary

Minor Hotels is looking for a dedicated supervisor for the Banana Island Resort Doha adventure park. This role involves managing daily park operations, ensuring guest safety, and leading staff to deliver exceptional service. The ideal candidate will have a background in hospitality and experience in similar settings.

Key responsibilities include conducting safety inspections, training new team members, and maintaining operational records. A diploma in hospitality or a related field, along with strong leadership skills, is preferred.

Qualifications

• 2–4 years of supervisory experience in adventure parks or similar environments.
• Strong understanding of operational procedures.
• First Aid/CPR certification preferred.

Responsibilities

• Supervise daily operations of the adventure park.
• Lead and support operational staff for excellent customer service.
• Conduct daily safety inspections of equipment and facilities.

Skills

Safety regulations understanding

Leadership skills

Customer service abilities

Education

Diploma or degree in hospitality or related field

Job description

Overview

Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.

Job Location

Banana Island Resort Doha By Anantara

Key Responsibilities

• Supervise daily operations of the adventure park, including rides, climbing activities, zip lines, obstacle courses, and guest areas.
• Lead, schedule, and support operational staff to ensure excellent customer service and safety compliance.
• Conduct daily safety inspections of equipment, attractions, and facilities.
• Ensure all guests receive safety briefings and follow park rules and procedures.
• Respond promptly to incidents, emergencies, and guest concerns.
• Monitor crowd flow, staffing levels, and operational efficiency during peak hours.
• Train new team members on operational procedures, safety standards, and emergency response protocols.
• Maintain accurate operational reports, incident logs, and maintenance records.
• Coordinate with maintenance teams to address equipment issues and ensure minimal downtime.
• Ensure cleanliness and presentation standards are maintained throughout the park.
• Support ticketing, events, and special group activities when required.
• Assist management in achieving revenue, guest satisfaction, and operational targets.

Qualifications

• Diploma or bachelor’s degree in hospitality, recreation management, sports management, or related field preferred.
• 2–4 years of supervisory experience in adventure parks, amusement parks, recreation facilities, hospitality, or similar environments.
• Strong understanding of safety regulations and operational procedures.
• Leadership and team management skills.
• Excellent communication and customer service abilities.
• Ability to remain calm and make decisions under pressure.
• First Aid/CPR certification preferred.
• Flexible to work weekends, holidays, and shifts.