Adventure Park Supervisor

Al Rayyan Hospitality; Doha; On-site; QAR 73,000 - 106,000; Full time

Job summary

Minor Hotels in Doha is seeking an energetic Adventure Park Supervisor to oversee daily park operations, staff performance, and guest experience. The ideal candidate will ensure safety, efficiency, and adherence to company standards while creating a fun environment for guests.

The role requires 2–4 years of supervisory experience in adventure or related parks, with strong leadership, safety, and customer service skills.

Qualifications

• Experience supervising adventure park operations or similar facilities.
• Strong knowledge of safety regulations and procedures.
• Excellent communication and customer service abilities.
• Ability to lead and motivate a diverse team.
• Proven decision-making skills under pressure.

Responsibilities

• Supervise daily operations of the adventure park, including rides, climbing activities, zip lines, obstacle courses, and guest areas.
• Lead, schedule, and support operational staff to ensure excellent customer service and safety compliance.
• Conduct daily safety inspections of equipment, attractions, and facilities.
• Ensure all guests receive safety briefings and follow park rules and procedures.
• Respond promptly to incidents, emergencies, and guest concerns.
• Monitor crowd flow, staffing levels, and operational efficiency during peak hours.
• Train new team members on operational procedures, safety standards, and emergency response protocols.
• Maintain accurate operational reports, incident logs, and maintenance records.
• Coordinate with maintenance teams to address equipment issues and ensure minimal downtime.
• Ensure cleanliness and presentation standards are maintained throughout the park.
• Support ticketing, events, and special group activities when required.
• Assist management in achieving revenue, guest satisfaction, and operational targets.

Skills

Leadership

Safety management

Customer service

Communication

Team management

Education

Diploma or Bachelor's in Hospitality/Recreation Management

Job description

Job Location: Banana Island Resort Doha By Anantara Overview

Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.

We are seeking an energetic and safety-focused Adventure Park Supervisor to oversee daily park operations, staff performance, and guest experience. The ideal candidate will ensure all activities are conducted safely, efficiently, and in accordance with company standards while creating a fun and memorable environment for guests.

Key Responsibilities

• Supervise daily operations of the adventure park, including rides, climbing activities, zip lines, obstacle courses, and guest areas.
• Lead, schedule, and support operational staff to ensure excellent customer service and safety compliance.
• Conduct daily safety inspections of equipment, attractions, and facilities.
• Ensure all guests receive safety briefings and follow park rules and procedures.
• Respond promptly to incidents, emergencies, and guest concerns.
• Monitor crowd flow, staffing levels, and operational efficiency during peak hours.
• Train new team members on operational procedures, safety standards, and emergency response protocols.
• Maintain accurate operational reports, incident logs, and maintenance records.
• Coordinate with maintenance teams to address equipment issues and ensure minimal downtime.
• Ensure cleanliness and presentation standards are maintained throughout the park.
• Support ticketing, events, and special group activities when required.
• Assist management in achieving revenue, guest satisfaction, and operational targets.

Qualifications

• Diploma or bachelor's degree in hospitality, recreation management, sports management, or related field preferred.
• 2–4 years of supervisory experience in adventure parks, amusement parks, recreation facilities, hospitality, or similar environments.
• Strong understanding of safety regulations and operational procedures.
• Leadership and team management skills.
• Excellent communication and customer service abilities.
• Ability to remain calm and make decisions under pressure.
• First Aid/CPR certification preferred.
• Flexible to work weekends, holidays, and shifts.

Minor International is one of the largest hospitality and leisure companies in the Asia Pacific region. Today Minor International has a global presence with hotels and resorts, restaurants and retail shops across Asia, the Middle East, Africa, Europe, the Americas and Australasia. When Passion Meets Growth, Opportunity Sparks. At some point, we all hit a ceiling, and few have the passion or opportunity to break through. At Minor, we’ve made it our mission to encourage our people to push boundaries in search of opportunity and achieve their fullest potential. When the business grows, so do our people.

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