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Dutch Customer Advisor for NIKON - Lisbon, Portugal
Job summary
A leading customer support company in Lisbon seeks Dutch-speaking individuals to join their customer support team. Responsibilities include providing assistance via phone and email, identifying solutions for customer inquiries, and ensuring high service quality. Ideal candidates should possess native Dutch and advanced English skills, along with a desire for growth and problem-solving ability. Competitive wages and relocation packages are offered.
Benefits
Qualifications
- Must hold EU citizenship or valid work permit for Portugal.
- Desire to learn and advance, be a curious investigator and problem solver.
- Strong communication skills – excellent phone conversation and writing skills.
Responsibilities
- Support customers via phone and email regarding products and services.
- Identify and troubleshoot solutions for customer demands.
- Build meaningful relationships with customers in a courteous manner.
- Meet service quality goals and compliance regulations.
- Provide feedback to management on customer experiences.
Skills
Come and work with us. How about join a support team of one of the most respected photographic brands? Are you Dutch native or fluent with strong English communication skills? Looking to make your career in a multicultural environment in sunny and happy Lisbon? So we have the perfect opportunity for you!
Your future project: join our Dutch Customer Support team.
Nikon is one of the world's leading suppliers of products and solutions based on advanced opto-electronics and precision technologies, famous especially for its cameras and binoculars.
- Support customers by answering their questions regarding products and services via phone and email
- Offering solutions for customers demands by identifying and troubleshooting with the available resources
- Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
- Meet and exceed our service quality goals, compliance regulations and productivity targets
- Create amazing experience that people value and we are proud of
- Be responsible to follow the direction of management and provide feedback
- Native or proficient level of Dutch (C2)
- Advanced level of English (at least C1) both verbal and written
- Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
- Analytical and problem solving skills with strong attention to detail
- Desire to learn and advance, be a curious investigator and problem solver
- Must hold EU citizenship or valid work permit for Portugal
- Be a local candidate or willing to relocate to sunny Lisbon, Portugal
- Relocation package
- Competitive wages
- Paid professional training
- Employee discounts
- Private healthcare & dental insurance (after six months of employment)
- Growth opportunities through various development programs
- Fun and engaging company-wide initiatives, including our EverBetter wellness program
- Job stability
- Life-long skills and experience
- Excellent work culture
We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.
Apply today!
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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