Workforce Analytics & Planning Senior Analyst

Accenture PLC; Campo de Ourique; On-site; EUR 36,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Life Insurance and Pension Plan

Free medical services at the office

Wellness programs

Flexben Program

Employee Share Purchase Plan

Personalized training paths

Flex-ability program

Special banking conditions

Job summary

Accenture is seeking a Workforce Management Analyst in Lisbon to develop partnerships, analyze data, and forecast staffing needs across business units. You will help optimize operations and contribute to product and service improvements through advanced analytics.

You will coordinate schedules, monitor performance metrics, support onboarding, and implement workforce management tools, while ensuring compliance with local regulations.

Qualifications

• Bachelor's degree required in HR or related field.
• Minimum English level B2.
• 3+ years in workforce management or scheduling.

Responsibilities

• Develops partnerships with internal groups to improve issue resolution and product improvements.
• Forecasts workforce needs using predictive modeling and data analysis.
• Coordinates staffing schedules to ensure optimal coverage across departments.
• Analyzes workforce data and trends to support decision-making.
• Monitors attendance and performance metrics and implements corrective actions.
• Develops dashboards and reports with actionable insights.

Skills

Analytical skills

English - B2

Organizational and time management

Team collaboration

Education

Bachelor's degree in Human Resources or related field

Tools

Power BI

Microsoft Excel

Workforce management software

Office Suite

Job description

Accenture is seeking a Workforce Management Analyst in Lisbon to develop partnerships, analyze data, and forecast staffing needs across business units. You will help optimize operations and contribute to product and service improvements through advanced analytics.

You will coordinate schedules, monitor performance metrics, support onboarding, and implement workforce management tools, while ensuring compliance with local regulations.