Senior AML Workforce Planner

Accenture PLC

Lisboa

On-site

EUR 40,000 - 60,000

Full time

5 days ago
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Benefits offered by this job

Healthinsurance
Life Insurance and Pension Plan
Free medical services at the office (P
Wellnessprograms
FlexbenProgram(SupportforEducation,Kin
EmployeeShare Purchase Plan
Personalized training paths and access
Flex-abilityprogram(financialand
Specialbankingconditions

Job summary

Accenture PLC is seeking a skilled Workforce Management Analyst to partner with internal groups, forecast staffing needs, and translate data into actionable insights. You will coordinate scheduling, support onboarding, and monitor performance to drive efficiency across departments.

The role requires a Bachelor’s, English at B2 level, and 3+ years in workforce management. Proficiency in Power BI and Excel is essential.

Qualifications

  • Bachelor’s degree in HR, Business or related field.
  • English at least B2.
  • 3+ years in workforce management, scheduling or related role.
  • Strong data analysis skills to translate insights.
  • Proficient in workforce management software, Power BI, and Excel.
  • Excellent organization and attention to detail.
  • Valid Portugal work permit or EU/Schengen nationality.

Responsibilities

  • Develops partnerships with internal groups and business units to improve issue resolution speed and propose product improvements.
  • Develops the team to perform complex analysis using predictive modeling and simulation to forecast impacts of changes.
  • Coordinate staffing schedules to ensure optimal coverage and address potential staffing challenges.
  • Analyze workforce data and trends to support decision-making and improve efficiency.
  • Collaborate with department heads to understand staffing requirements and facilitate communication.
  • Assist onboarding and training of new employees for a smooth transition.
  • Monitor attendance and performance metrics and implement corrective actions as needed.
  • Maintain accurate workforce data records and prepare management reports.
  • Support implementation of workforce management tools and systems to enhance workflows.
  • Track forecast accuracy and variance to improve capacity and staffing plans.
  • Develop dashboards and reports to provide actionable insights on performance trends.
  • WhatWeOffer section and Accenture overview provide context on benefits and company culture.

Skills

Analytical skills
English B2
3+ years in workforce management
Forecasting insights
Power BI
Excel

Education

Bachelor’s degree in HR/Business or related field

Tools

Power BI
Microsoft Office Suite

Job description

Accenture PLC is seeking a skilled Workforce Management Analyst to partner with internal groups, forecast staffing needs, and translate data into actionable insights. You will coordinate scheduling, support onboarding, and monitor performance to drive efficiency across departments.

The role requires a Bachelor’s, English at B2 level, and 3+ years in workforce management. Proficiency in Power BI and Excel is essential.

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