We're Hiring: Customer Service Representative – Outbound

Cross Border Talents; Lisboa; On-site; EUR 18,000 - 24,000; Full time

Job summary

Cross Border Talents is seeking a Customer Service Representative for an outbound calling project in Lisbon. You will contact existing and potential customers by phone to present electricity and gas service packages.

The role includes initial training, a dynamic working environment, and an opportunity to develop your communication and sales skills while delivering useful solutions to customers.

Qualifications

• Excellent spoken English and/or Portuguese with clear articulation.
• Able to present solutions and handle objections professionally.
• Willingness to learn about energy packages and sales techniques.

Responsibilities

• Contact existing and potential customers by phone.
• Introduce electricity and gas service packages.
• Explain the benefits of available solutions.
• Communicate clearly and professionally with customers.

Skills

Communication skills

Outbound calling

Problem solving

Job description

We're Hiring: Customer Service Representative – Outbound | Lisbon

Are you a confident communicator who enjoys speaking with people and presenting useful solutions?

Cross Border Talents is looking for a Customer Service Representative to join an outbound calling project in Lisbon.

Your responsibilities:

• Contact existing and potential customers by phone
• Introduce electricity and gas service packages
• Explain the benefits of available solutions
• Communicate clearly and professionally with customers

What you can expect:

• Initial training to prepare you for the role
• A dynamic working environment
• An opportunity to develop your communication and sales skills

Lisbon, Portugal
On-site position
40 hours per week