Help Customers Discover the Right Solutions

Cross Border Talents; Lisboa; On-site; EUR 14,000 - 21,000; Full time

Job summary

Cross Border Talents in Lisbon is seeking a Customer Service Representative – Outbound to support a customer outreach project in the energy sector. The role involves calling current and prospective customers to present electricity and gas service packages and explain their benefits.

You'll join a team on-site, with 40 hours per week and initial training to help you get familiar with the role. The ideal candidate is a clear communicator, enjoys talking to people, and is eager to learn and grow

Qualifications

• Excellent communication skills required.
• Proactive and customer-focused attitude.
• Willingness to learn and develop professionally.

Responsibilities

• Call current and prospective customers.
• Introduce electricity and gas service packages.
• Communicate product benefits clearly and engagingly.
• Support the commercial process through customer conversations.

Skills

Strong communication

Proactive

Customer-focused

People interaction

Willing to learn

Job description

New Opportunity in Lisbon!

Are you comfortable speaking with customers and presenting services over the phone?

Cross Border Talents is looking for a Customer Service Representative – Outbound to support a customer outreach project in the energy sector.

Your day-to-day activities will include:

• Calling current and prospective customers
• Introducing electricity and gas service packages
• Communicating product benefits in a clear and engaging way
• Supporting the commercial process through customer conversations

We're looking for someone who:

• Has strong communication skills
• Is proactive and customer-focused
• Enjoys interacting with different people
• Is willing to learn and develop professionally

Lisbon, Portugal
On-site
40 hours per week

You'll receive initial training to help you get familiar with the role.