Customer Service Representative – Outbound

Cross Border Talents; Lisboa; Vor Ort; EUR 24.000 - 30.000; Vollzeit

Zusammenfassung

Cross Border Talents in Lisbon is seeking a proactive Customer Service Representative for outbound calls in the energy sector. You will present electricity and gas packages, explain features and benefits, and strive to deliver a professional and helpful customer experience on-site.

Initial training will cover products, tools, and processes, and you will collaborate with teammates to optimize customer journeys.

Qualifikationen

• Strong verbal communication and active listening skills.
• Ability to explain products clearly and persuasively.
• Willingness to work on-site in Lisbon and meet targets.

Aufgaben

• Make outbound calls to existing and potential customers.
• Present electricity and gas packages and explain features and benefits.
• Deliver a professional and positive customer experience.

Kenntnisse

Outbound calling

Customer service

Communication

Jobbeschreibung

Customer Service Representative - Outbound | Lisbon, Portugal

Do you enjoy talking to people, explaining products, and helping customers explore their options?

Cross Border Talents is recruiting for an outbound customer service role in the energy sector.

In this role, you will:

• Make outbound calls to existing and potential customers
• Present electricity and gas packages
• Explain service features and benefits
• Deliver a professional and positive customer experience

We're looking for proactive, motivated communicators who are interested in customer service and commercial activities.

Position details:

• Location: Lisbon, Portugal
• Work model: On-site
• Working hours: 40 hours per week

Initial training will introduce you to the products, tools, and processes you'll use in your daily work.