Outbound Energy Customer Advocate - Lisbon

Cross Border Talents; Lisboa; On-site; EUR 24,000 - 30,000; Full time

Job summary

Cross Border Talents in Lisbon is seeking a proactive Customer Service Representative for outbound calls in the energy sector. You will present electricity and gas packages, explain features and benefits, and strive to deliver a professional and helpful customer experience on-site.

Initial training will cover products, tools, and processes, and you will collaborate with teammates to optimize customer journeys.

Qualifications

• Strong verbal communication and active listening skills.
• Ability to explain products clearly and persuasively.
• Willingness to work on-site in Lisbon and meet targets.

Responsibilities

• Make outbound calls to existing and potential customers.
• Present electricity and gas packages and explain features and benefits.
• Deliver a professional and positive customer experience.

Skills

Outbound calling

Customer service

Communication

Job description

Cross Border Talents in Lisbon is seeking a proactive Customer Service Representative for outbound calls in the energy sector. You will present electricity and gas packages, explain features and benefits, and strive to deliver a professional and helpful customer experience on-site.

Initial training will cover products, tools, and processes, and you will collaborate with teammates to optimize customer journeys.