URGENT: Dutch Speakers in Lisbon – Back Office Role

Career Nest Academy; Moscavide; On-site; EUR 14,000 - 17,000; Full time

Benefits offered by this job

Performance bonus

On-site in Lisbon

Job summary

Career Nest Academy in Lisbon is hiring a Back Office Customer Support Agent to join a multinational team. The role focuses on back-office operations, case management, and providing support for connected services, with no phone duties.

Fluency in Dutch and English is required, and you must be living in Lisbon as no relocation assistance is provided. Expect rotational shifts between early morning and evening hours and a competitive monthly gross salary with a performance bonus.

Qualifications

• Fluent Dutch and English required.
• Must already live in Lisbon; no relocation.
• Experience in back-office or case management is a plus.

Responsibilities

• Back-office operations and case management for connected services.
• Provide support to customers via non-telephone channels.
• Collaborate with multinational teams to resolve issues.

Skills

Dutch language

English language

Back-office operations

Job description

Are you a fluent Dutch and English speaker already living in Lisbon? We are urgently looking for a Back Office Customer Support Agent to join a leading multinational team.

In this role, you will step away from the phones and focus purely on back-office operations, case management, and providing support for connected services.

What you need to know:

• The Role: 100% Back Office & Case Management (Connected Services).
• Language: Fluent Dutch & English.
• Location: On-site in Lisbon (You must already be living here, no relocation support).
• Schedule: Rotational shifts between 07:00 and 22:00.
• Salary: 1,400.00 € gross/month + up to 100.00 € performance bonus.

We are conducting fast-track interviews TODAY and TOMORROW to fill this role immediately.