URGENT: Dutch Speakers in Lisbon – Back Office Role (No Calls!)

The Career Nest; Moscavide; On-site; EUR 16,000 - 17,000; Full time

Benefits offered by this job

Performance bonus

Job summary

The Career Nest is hiring a Back Office Customer Support Agent to join our Lisbon team. The role focuses on back-office operations, case management, and support for connected services, with no phone duties.

Fluent Dutch and English are required, and you must be on-site in Lisbon with no relocation support. Shifts rotate between 07:00 and 22:00, and the salary is €1,400 gross per month plus up to €100 performance bonus.

Qualifications

• Fluent Dutch and English required.
• Experience in back-office operations is preferred.
• On-site in Lisbon with no relocation support.
• Customer-focused with attention to detail.

Responsibilities

• Handle back-office operations and case management for connected services.
• Provide support for internal and external stakeholders without phone duties.

Skills

Dutch

English

Back office

Job description

Are you a fluent Dutch and English speaker already living in Lisbon? We are urgently looking for a Back Office Customer Support Agent to join a leading multinational team.

In this role, you will step away from the phones and focus purely on back-office operations, case management, and providing support for connected services.

What you need to know:

• The Role: 100% Back Office & Case Management (Connected Services).
• Language: Fluent Dutch & English.
• Location: On-site in Lisbon (You must already be living here, no relocation support).
• Schedule: Rotational shifts between 07:00 and 22:00.
• Salary: 1,400.00 € gross/month + up to 100.00 € performance bonus.

We are conducting fast-track interviews TODAY and TOMORROW to fill this role immediately.