URGENT: Dutch Speakers in Lisbon – Back Office Role

Career Nest Academy; Lisboa; On-site; EUR 16,000 - 17,000; Full time

Benefits offered by this job

Performance bonus up to €100

Job summary

Career Nest Academy in Lisbon is hiring a Back Office Customer Support Agent. The role focuses on back-office operations, case management, and providing support for connected services. You must be fluent in Dutch and English and be able to work on-site in Lisbon.

Shifts are rotational between 07:00 and 22:00, and the position offers a monthly gross salary of 1,400.00 € with a potential performance bonus of up to 100.00 €.

Qualifications

• Fluent Dutch and English required.
• Back-office operations and case management focus.

Responsibilities

• Back Office & Case Management for connected services.
• Handle non-voice support and internal inquiries.
• Support for connected services with accuracy and speed.

Skills

Dutch fluency

English fluency

Job description

Are you a fluent Dutch and English speaker already living in Lisbon? We are urgently looking for a Back Office Customer Support Agent to join a leading multinational team.

In this role, you will step away from the phones and focus purely on back-office operations, case management, and providing support for connected services.

What you need to know:

• The Role: 100% Back Office & Case Management (Connected Services).
• Language: Fluent Dutch & English.
• Location: On-site in Lisbon (You must already be living here, no relocation support).
• Schedule: Rotational shifts between 07:00 and 22:00.
• Salary: 1,400.00 € gross/month + up to 100.00 € performance bonus.

We are conducting fast-track interviews TODAY and TOMORROW to fill this role immediately.