Turkish Speaking Customer Support - Portugal

Cross Border Talents; Lisboa; Presencial; EUR 13 000 - 21 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Paid training

Relocation support

Career growth opportunities

International work environment

Resumo da oferta

Cross Border Talents in Lisbon, Portugal, is hiring a Turkish-speaking Customer Support specialist for on-site, full-time work. You will assist Turkish-speaking customers by phone, email, and chat, delivering outstanding service in a multicultural, international team.

Requirements include Turkish C1+ and English B2+, EU citizenship or valid Portuguese work permit, and strong communication and problem-solving skills. Customer service experience is a plus but not mandatory.

Qualificações

• Turkish language proficiency required at C1+ level.
• English proficiency required at B2+ level.
• EU citizenship or valid Portuguese work permit/residence permit.
• Strong communication and problem-solving skills are essential.
• Customer service experience is advantageous but not mandatory.

Responsabilidades

• Provide outstanding customer support to Turkish-speaking customers via phone, email, and chat.
• Resolve customer inquiries professionally and efficiently.
• Maintain accurate records of customer interactions.
• Work closely with internal teams to ensure excellent customer satisfaction.

Conhecimentos

Turkish (C1+)

English (B2+)

Strong communication

Problem-solving

Customer service experience

Descrição da oferta de emprego

Turkish Speaking Customer Support | Portugal (On-site)

Location:Lisbon -Portugal
Employment Type: Full-time
Languages: Turkish (C1+) & English (B2+)

Are you a fluent Turkish speaker looking for an exciting career opportunity in Portugal? Join an international team and build your career in customer support while working in a dynamic, multicultural environment.

What You'll Do

• Provide outstanding customer support to Turkish-speaking customers via phone, email, and chat.
• Resolve customer inquiries professionally and efficiently.
• Maintain accurate records of customer interactions.
• Work closely with internal teams to ensure excellent customer satisfaction.

Requirements

• Turkish language proficiency: C1 level or higher
• English proficiency: B2 level or higher
• EU Citizenship or a valid Portuguese work permit/residence permit
• Strong communication and problem-solving skills
• Customer service experience is an advantage but not mandatory

What We Offer

• Competitive salary package
• Full-time permanent employment
• Paid training
• Career growth opportunities
• International and multicultural work environment
• Relocation support (if applicable to the project)