Turkish Customer Service Representative

FH Collective Academy; Lisboa; Presencial; EUR 20 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary and benefits

Paid training

Private health insurance

Career growth in international company

Dynamic, multicultural environment

Resumo da oferta

FH Collective Academy in Lisbon, Portugal, is seeking a Turkish-speaking Customer Service Representative to join an on-site team. You will handle inquiries via phone, email and chat, delivering a high level of service in an international environment.

Requirements include native Turkish (C1/C2), English at least B2, and EU citizenship or Portuguese work permit. The role offers competitive salary, private health insurance, paid training, and clear career growth within a multicultural company.

Qualificações

• Native or fluent Turkish (C1/C2).
• English level B2 or higher.
• EU Citizenship or a valid Portuguese Work Permit (mandatory).
• Excellent communication and problem-solving skills.
• Customer-oriented mindset.

Responsabilidades

• Provide customer support via phone, email, and chat.
• Resolve customer inquiries efficiently and professionally.
• Deliver an outstanding customer experience.
• Accurately document customer interactions.
• Work closely with an international team to achieve service goals.

Conhecimentos

Turkish fluency

English (B2+)

Communication

Problem-solving

Customer-oriented

Descrição da oferta de emprego

Turkish Customer Service Representative | On-site | Lisbon, Portugal

Are you a Turkish speaker looking to build an international career in Portugal?

Join a global customer experience team in Lisbon and work in a dynamic, multicultural environment while supporting customers for a leading international brand.

Location

Lisbon, Portugal (On-site)

Your Responsibilities

• Provide customer support via phone, email, and chat.
• Resolve customer inquiries efficiently and professionally.
• Deliver an outstanding customer experience.
• Accurately document customer interactions.
• Work closely with an international team to achieve service goals.

Requirements

• Native or fluent Turkish (C1/C2).
• English level B2 or higher.
• EU Citizenship or a valid Portuguese Work Permit (mandatory).
• Excellent communication and problem-solving skills.
• Customer-oriented mindset.

What We Offer

• Competitive salary and benefits package.
• Paid training.
• Private health insurance.
• Career growth opportunities within an international company.
• Dynamic and multicultural working environment.