Turkish Customer Service Representative in Lisbon!

Cross Border Talents; Lisboa; On-site; EUR 25,000 - 35,000; Full time

Benefits offered by this job

Holiday compensation

22 days of holiday entitlement

Access to professional development

Free language classes

Accommodation support

Job summary

A leading customer service provider in Lisbon is seeking a Turkish Customer Service Representative to join their dynamic team. This role involves serving as a reliable consultant for partners, managing client interactions, and leveraging your language skills. The ideal candidate is fluent in Turkish and English, and possesses strong analytical abilities. The company offers a Portuguese employment contract, generous holiday allowance, and extensive professional development opportunities.

Qualifications

• Fluent in Turkish and English (C1 level).
• Ability to generate structured intelligence reports for stakeholders.

Responsibilities

• Serve as a reliable consultant for partners.
• Drive platform usage and content creator adoption.
• Detect and comprehend customer objectives.
• Utilize expertise in key platform features.
• Manage a high volume of clients daily.
• Prioritize and manage portfolios.

Job description

Overview

Turkish Customer Service Representative in Lisbon!

About the job

Exciting Opportunity: Turkish Customer Service Representative in Lisbon!

Are you ready to take your career to the next level in a vibrant and multicultural environment? Join our dynamic team in Lisbon as a Customer Service Representative!

What Youll Do

• Trusted Consultant: Serve as a reliable consultant for partners, helping them develop and optimize their channels.
• Increase Engagement: Drive platform usage and content creator adoption of various tools and features.
• Understand Customer Needs: Detect and comprehend customer objectives to provide tailored solutions.
• Feature Knowledge: Utilize your expertise in key platform features to connect customer needs to available tools.
• High-Volume Interaction: Manage a high volume of potential clients daily through video calls, emails, and phone calls.
• Portfolio Management: Prioritize and manage portfolios, identifying opportunities and following up with content creators over time.

Who Were Looking For

• Language Skills: Fluent in Turkish and English (C1 level).
• Social Media Knowledge: Responsible for evaluating online social media, web page content, and advertising, adhering to evolving criteria.
• Analytical Skills: Ability to generate structured intelligence reports for stakeholders using relevant information.

What We Offer

• Employment Contract: Portuguese employment contract for peace of mind.
• Holiday Compensation: Enjoy a compensation day for working on Portuguese public holidays.
• Generous Leave: 22 days of holiday entitlement per year.
• Work Hours: 40 hours per week (8 hours a day with an additional lunch break) on a rotational shift pattern, Monday to Friday, from 08:00 to 17:00.
• Dynamic Team: Be part of a multilingual, multicultural, and creative team with a positive atmosphere.
• Professional Development: Access to guidance and tools to help you reach your full potential.
• Accommodation Support: Accommodation in a single room in one of the shared company apartments for international candidates.
• Free Language Classes: Enjoy free Portuguese classes, water sports activities, soft trekking, and much more!