Travel Program Liaison & Analytics Specialist

Global Business Travel Group; Portugal; Remote; EUR 16,000 - 25,000; Full time

Benefits offered by this job

Flexible benefits

Travel perks

Learning platform access

Inclusion Groups

Job summary

Amex Global Business Travel is seeking a Dedicated Account Representative to act as the primary client interface for travel management and MI delivery. You will support client management, prepare MI reports, and help drive strategic initiatives using Power BI and Excel-based analysis.

You will interact with diverse markets, manage dashboards, and contribute to quarterly reviews while maintaining high data quality and timely delivery. A proactive, detail-oriented mindset is essential.

Qualifications

• Knowledge of the business travel industry and its front/mid/back office processes.
• Strong command of Excel, PowerPoint and Word with data analysis ability.
• Excellent written and verbal communication; detail oriented and proactive.
• Experience designing dashboards and automated reports using BI tools.
• Ability to manage multiple tasks and deliver to deadlines.

Responsibilities

• Serve as the primary client interface for travel management and MI delivery.
• Prepare quarterly reviews and monthly/ad-hoc MI reports per client specs.
• Develop MI solutions by analyzing client needs and data.
• Act as the MI contact for tool support, setup, maintenance and resolution.
• Support day-to-day functions to enable strategic work by the team.
• Assist with market/service implementations and data quality checks.
• Help load PRDS requests and audit air fare checks.
• Provide program support to CGM and Global Service Delivery Managers.

Skills

Business travel knowledge

Communications skills

Problem solving

Data interpretation

Presentation skills

Tools

Power BI

MS Access

Excel VBA

Pivot

MS Query

Excel Micro Charts

Job description

Amex Global Business Travel is seeking a Dedicated Account Representative to act as the primary client interface for travel management and MI delivery. You will support client management, prepare MI reports, and help drive strategic initiatives using Power BI and Excel-based analysis.

You will interact with diverse markets, manage dashboards, and contribute to quarterly reviews while maintaining high data quality and timely delivery. A proactive, detail-oriented mindset is essential.