Test & Defect Management (Sap Projects & Rollouts)

Volkswagen Group Digital Solutions [Portugal]; Lisboa; À distance; EUR 40 000 - 60 000; Plein temps

Avantages offerts par ce poste

Health insurance extendable to your家h0

Pension fund

Smartphone & phone data plan

Discounts on VW Group cars

Résumé du poste

A Volkswagen Group Digital Solutions [Portugal] procura um Defect Manager para governar o ciclo de defeitos em SAP, coordenando mercados, testers, equipes de entrega e stakeholders, assegurando que defeitos sejam analisados, priorizados, retestados e fechados de forma transparente.

O candidato ideal tem licenciatura em CS ou engenharia de software, experiência com Jira, SAP Solution Manager, Confluence, Power BI, e inglês empresarial fluente; oferece benefícios e ambiente remoto flexível.

Qualifications

• Graduação em Ciência da Computação, Engenharia de Software ou experiência equivalente.
• Conhecimento sólido de gestão de defeitos.
• Experiência com SAP projects e rollout.
• Compreensão de metodologias de gestão de testes.
• Conhecimento de processos de negócio e cenários de integração.
• Experiência com Jira, XRAY, SAP Solution Manager, Confluence, Excel/Power BI (Tosca).
• Capacidade de adaptação e resolução de problemas.
• Inglês empresarial fluente.

Responsabilités

• Gerir o ciclo de defeitos end-to-end.
• Rever defeitos criados para completude e qualidade.
• Validar categorização e priorização de defeitos.
• Identificar e fechar defeitos duplicados.
• Attribuir defeitos às equipas de entrega.
• Acompanhar o progresso dos defeitos até encerramento.
• Garantir conformidade do fluxo de defeitos no Jira, SolMan ou ferramentas successor.
• Conduzir sessões regulares de revisão e triagem de defeitos.
• Monitorizar prazos e aging de defeitos.
• Escalar defeitos atrasados ou críticos.
• Coordenar ações de resolução entre mercados, testers, product team, AMS & Rollout teams
• Suportar discussões de Priorização com business e stakeholders de entrega.
• Criar e manter dashboards de defeitos.
• Reportar status de defeitos, tendências e riscos.
• Fornecer reporting de gestão para releases e rollouts.
• Assegurar que o status do sistema reflita a situação real.
• Apoiar onboarding de testers e membros do projeto.

Connaissances

Defect management

Stakeholder coordination

Test management

Jira

Confluence

SAP Solution Manager

XRAY

Power BI

Problem solving

Inglês empresarial

Formation

Bacharelado em Ciência da Computação ou Engenharia de Software

Outils

Jira

XRAY

SAP Solution Manager

Confluence

Excel / Power BI

Description du poste

• Pension fund

Test & Defect Management (SAP Projects & Rollouts)

Empresa : Volkswagen Group Digital Solutions [portugal] Tipo de Emprego : Periodo Integral Lisbon, Portugal

Descrição do Emprego - Test & Defect Management (SAP Projects & Rollouts)

The Defect Manager is responsible for the operational governance and steering of the complete defect lifecycle across releases, upgrades, rollouts and support activities.The role acts as the central coordination point between markets, testers, business representatives, AMS, developers, architects and rollout teams to ensure defects are analyzed, prioritized, resolved, retested and closed in a controlled and transparent manner.The focus of the role is operational execution, transparency and delivery, rather than long-term product strategy.

You’ll be focused on:

• Owing and governing the end-to-end defect process.
• Reviewing newly created defects for completeness and quality.
• Validating defect categorization and prioritization.
• Identifying and closing duplicate defects.
• Assigning defects to the responsible delivery teams.
• Tracking defect progress until closure.
• Ensuring defect workflow compliance in Jira, SolMan or successor tools.
• Conducting regular defect review and triage sessions.
• Monitoring due dates and aging of defects.
• Escalating overdue or business-critical defects.
• Coordinating resolution activities between markets, business testers, product team, AMS & Rollout teams
• Supporting prioritization discussions with business and delivery stakeholders.
• Creating and maintain defect dashboards.
• Reporting defect status, trends and risks to stakeholders.
• Providing management reporting for releases and rollouts.
• Ensuring that system status reflects the actual situation.
• Supporting onboarding of testers and project members.

In order to succeed, you’ll need:

• Bachelor's degree in Computer Science, Software Engineering, or comparable work experience.
• Strong knowledge of defect management processes
• Experience with SAP projects and rollout delivery
• Understanding of test management methodologies
• Understanding of business processes and integration scenarios
• Experience with tools such as: Jira, XRAY, SAP Solution Manager, Confluence, Excel / Power BI (Tosca)
• Ability to adapt and solve problems under time constraints.
• Fluent Business English, both written and spoken.

Nice to have:

• Familiarity with agile methodologies and PI Planning processes.
• Experience in risk management and quality assurance during testing cycles.
• Knowledge of integration testing and performance validation for SAP environments.

Company benefits

• 1200€ to equip your home office
• Flex allowance: 720€/year (60€ per month x12)
• Performance bonus
• Health insurance extendable to your household
• Wellbeing program extendable to your household
• Life insurance
• Pension fund
• Smartphone & phone data plan
• Discounts on VW Group cars and special financing conditions

Cool things you’ll experience in our work environment

• Tailored remote-friendly setup for every team's vibe!
• Flexible working hours
• Multicultural reality with + 30 different nationalities
• Pet friendly environment
• Boost your career with our internal mobility program, focused on your personal & professional growth
• Mix and mingle across teams for idea-sharing and bonding

About VW Group Digital Solutions [Portugal]

Technology-driven trends such as diverse mobility, electrification and connectivity will revolutionize the mobility industry in the next decade. Volkswagen Group, as world leader in the automotive industry, is setting the pace for this revolution. At Volkswagen Group Digital Solutions [Portugal] we are the go-to team to tackle complex systems and programming challenges. We make sure that our products flow smoothly in all stages of the digital value chain.

Our main areas of focus:

• vehicle software & operations
• mobile online services
• IT security
• fleet management
• sales & after sales
• purchasing & logistics and product portfolio management

Ready to #ExploreNewRoads?

Join us!

Sobre a empresa

Volkswagen Group Digital Solutions [portugal]

Company benefits 1200€ to equip your home office Flex allowance: 720€/year (60€ per month x12) Performance bonus Health insurance extendable to your household Wellbeing program extendable to your household Life insurance Pension fund Smartphone & phone data plan Discounts on VW Gro...

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