Telecom Business & Technical Analyst - Remote Portugal

Wire IT; Viseu; Remote; EUR 38,000 - 54,000; Full time

Benefits offered by this job

Health Insurance

Paid vacation (22 days)

Extra days off (Carnival, Christmas, N

Job summary

Wire IT in Portugal is seeking a Business/Technical Analyst to join a remote role, supporting telecommunications projects with extensive experience in requirements gathering, network architectures, and OSS/BSS processes.

The ideal candidate has 4+ years in similar roles, strong English and Spanish skills (B2), and hands-on experience with Docker, Itential IAP, and network automation. You will work in a dynamic, growth-oriented team across international projects.

Qualifications

• Bachelor's degree in Computer Science, Telecommunications Engineering, Information Systems, or a related field.
• 4+ years as Business Analyst, Technical Analyst, Systems Analyst, or similar role in telecommunications environments.
• Experience in requirements gathering, business analysis and scope definition for complex technology projects.
• Strong networking knowledge: Access Networks, Routing Protocols, Peering and Network Architectures.
• Experience with network automation and orchestration platforms.
• Experience with Itential Intelligent Automation Platform (IAP).
• Strong understanding of OSS/BSS environments and telecom operational processes.
• Expertise in telecom corporate services, including Digital Centrex, CBT, OSS Lite, OSS Premium, Anti-DDoS Services, Ethernet Carrier Services and Giganet.
• Experience producing functional and technical documentation.
• Experience with architecture documentation, including HLD, LLD and solution designs.
• Ability to create and maintain process flows and workflow diagrams.
• Knowledge of Docker and Docker Compose.
• Experience with Agile delivery methodologies.
• Strong stakeholder management and communication skills.
• Strong analytical and problem-solving skills.
• Proactive and ownership-driven mindset.
• Spanish proficiency at B2 level;
• English proficiency at B2 level.

Skills

Stakeholder management

Analytical thinking

Problem solving

Proactive mindset

Communication skills

Education

Bachelor's degree

Tools

Docker

Docker Compose

Itential IAP

OSS/BSS understanding

Job description

Wire IT in Portugal is seeking a Business/Technical Analyst to join a remote role, supporting telecommunications projects with extensive experience in requirements gathering, network architectures, and OSS/BSS processes.

The ideal candidate has 4+ years in similar roles, strong English and Spanish skills (B2), and hands-on experience with Docker, Itential IAP, and network automation. You will work in a dynamic, growth-oriented team across international projects.