Business / Technical Analyst

Wire It; Lisboa; Remote; EUR 42,000 - 65,000; Full time

Benefits offered by this job

Health Insurance

22 days vacation

4 extra days annually

Meal allowance (Coverflex)

Referral Bonus

Discounts and flex options

Training budget

Team-oriented culture

Growth opportunities

Challenging projects

Job summary

Wire IT in Portugal is hiring a Business/Technical Analyst to join a senior, agile team delivering complex telecom projects remotely from Portugal. You will gather requirements, define scope, and contribute to network architecture, automation, and platform adoption while working with OSS/BSS processes and industry technologies.

Ideal candidates have 4+ years in analysis roles within telecoms, strong English/Spanish at B2, and hands-on experience with Docker, Itential IAP, and Agile delivery.

Qualifications

• Bachelor's degree in Computer Science, Telecommunications Engineering, Information Systems, or a related field.
• 4+ years of experience as a Business Analyst, Technical Analyst, Systems Analyst, or similar role in telecommunications environments.
• Experience in requirements gathering, business analysis and scope definition for complex technology projects.
• Strong networking knowledge, including Access Networks, Routing Protocols, Peering and Network Architectures.
• Experience with network automation and orchestration platforms.
• Experience with Itential Intelligent Automation Platform (IAP).
• Strong understanding of OSS/BSS environments and telecom operational processes.
• Expertise in telecom corporate services, including Digital Centrex, CBT, OSS Lite, OSS Premium, Anti-DDoS Services, Ethernet Carrier Services and Giganet.
• Experience producing functional and technical documentation.
• Experience with architecture documentation, including HLD, LLD and solution designs.
• Ability to create and maintain process flows and workflow diagrams.
• Knowledge of Docker and Docker Compose.
• Experience with Agile delivery methodologies.
• Strong stakeholder management and communication skills.
• Strong analytical and problem-solving skills.
• Proactive and ownership-driven mindset.
• Spanish proficiency at B2 level;
• English proficiency at B2 level.

Skills

Requirements gathering

Scope definition

Networking knowledge

Access networks

Routing protocols

Peering

Network architectures

Network automation

Orchestration platforms

Itential IAP

OSS/BSS

Telecom services knowledge

Documentation

HLD/LLD

Process flows

Docker

Docker Compose

Agile

Stakeholder management

Communication

Analytical/problem-solving

Proactive/ownership

Spanish B2

English B2

Education

Bachelor's degree in Computer Science/Telecommunications/Information Systems

Tools

Docker

Docker Compose

Itential IAP

Job description

Based in Portugal, Wire IT is your specialized IT consulting partner with 18 years of experience driven by an experienced and senior team that helps clients make the right decisions in a fast-moving market.

Wire IT's ambition is to grow while keeping true to its nature: agile, people-centered, and fun. As we like to say: It's not only what we do, it's how we manage that truly make the difference..

If you're looking for more than just a job - if you're looking for a place where you can truly make a difference - you might be the next person to join WIRE IT.

Role:

Business / Technical Analyst

Location:

Remote Portugal

Required skills:

• Bachelor's degree in Computer Science, Telecommunications Engineering, Information Systems, or a related field;
• 4+ years of experience as a Business Analyst, Technical Analyst, Systems Analyst, or similar role in telecommunications environments;
• Experience in requirements gathering, business analysis and scope definition for complex technology projects;
• Strong networking knowledge, including Access Networks, Routing Protocols, Peering and Network Architectures;
• Experience with network automation and orchestration platforms;
• Experience with Itential Intelligent Automation Platform (IAP);
• Strong understanding of OSS/BSS environments and telecom operational processes;
• Expertise in telecom corporate services, including Digital Centrex, CBT, OSS Lite, OSS Premium, Anti-DDoS Services, Ethernet Carrier Services and Giganet;
• Experience producing functional and technical documentation;
• Experience with architecture documentation, including HLD, LLD and solution designs;
• Ability to create and maintain process flows and workflow diagrams;
• Knowledge of Docker and Docker Compose;
• Experience with Agile delivery methodologies;
• Strong stakeholder management and communication skills;
• Strong analytical and problem‑solving skills;
• Proactive and ownership-driven mindset;
• Spanish proficiency at B2 level;
• English proficiency at B2 level.

We offer:

• No-term full-time contract;
• Health Insurance;
• 22 days of paid vacation;
• 4 extra days annually (Carnival, Christmas Eve, New Year's Eve, Birthday);
• Meal Allowance on card (Coverflex);
• Referral Bonus;
• Special discounts and flex options;
• Training annual budget;
• A great team-oriented culture;
• Chance to become a part of a dynamically growing international company;
• Challenging projects giving the unique opportunity to grow and learn.

Following the EU General Data Protection Regulation No. 2016/679, we inform you that by responding to this announcement, you consent to the use of your data by Wire IT, for as long as necessary. In case of doubt or request for elimination of your personal data, please send an email to [e-mail]